Whether you're buying a big appliance like a fridge,
having work done on your home or doing your weekly shop, make sure that
business competes for your money by following our top ten tips.
Remember -
it's your call!
1. Be assertive - ask for what you want - don't
just accept what's offered. If you want a blue fridge or work to be
completed by a certain date, then tell your supplier and get it in
writing.
2. Negotiate on the price you're offered - you can
sometimes get a better price even from high
street shops.
3. Remember - trying to get the best price doesn't
make you a cheapskate - don't be embarrassed about asking for a
reduction - it's money in your pocket.
4. Shop around and do your homework before you buy.
Always get more than one price.
5. Ask yourself what's the most important thing to you -
is it quality, service or price? Are you prepared to pay extra for a
better after sales service, do you need a top quality item?
6. If you're unhappy with the service or the goods
you've bought - complain. If you don't the supplier will think that
what they've sold you is OK and they won't know that it isn't acceptable
in future.
7. Don't be afraid to tell a supplier that you've got a
better offer elsewhere. Remember - once you've accepted an offer
from a supplier, you should honour the agreement as long as they keep to
their side of the deal.
8. Ask if the supplier is prepared to add anything to
get your business - such as batteries or free servicing.
9. Make sure you've taken account of additional costs
like printer cartridges or servicing.
10. Remember businesses are competing for your money. If
you don't ask, you don't get.