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It's your call!  Make business compete for your money.

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The OFT is running a campaign to make business compete for your money.  

Whether you're buying a big appliance like a fridge, having work done on your home or doing your weekly shop, make sure that business competes for your money by following our top ten tips. Remember - it's your call!

1. Be assertive - ask for what you want - don't just accept what's offered. If you want a blue fridge or work to be completed by a certain date, then tell your supplier and get it in writing.

2. Negotiate on the price you're offered - you can sometimes get a better price even from high street shops.

3. Remember - trying to get the best price doesn't make you a cheapskate - don't be embarrassed about asking for a reduction - it's money in your pocket.

4. Shop around and do your homework before you buy.  Always get more than one price.

5. Ask yourself what's the most important thing to you - is it quality, service or price? Are you prepared to pay extra for a better after sales service, do you need a top quality item?

6. If you're unhappy with the service or the goods you've bought - complain. If you don't the supplier will think that what they've sold you is OK and they won't know that it isn't acceptable in future.

7. Don't be afraid to tell a supplier that you've got a better offer elsewhere. Remember - once you've accepted an offer from a supplier, you should honour the agreement as long as they keep to their side of the deal.

8. Ask if the supplier is prepared to add anything to get your business - such as batteries or free servicing.

9. Make sure you've taken account of additional costs like printer cartridges or servicing.

10. Remember businesses are competing for your money. If you don't ask, you don't get.

Download the Office of Fair Trading leaflet It's your call in pdf format (287 kb).

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Aberdeen City Council, Trading Standards Service,
St. Nicholas House, Broad Street, Aberdeen, AB10 1BX
Telephone: (01224) 523737 Fax: (01224) 645786
 
Web http://www.tradingstandards.gov.uk/Aberdeen/
E-Mail: tradingstandards@aberdeencity.gov.uk
 
Copyright © Aberdeen City Council Trading Standards Service 2004