Aberdeen City Council - Trading Standards Service

On this page you will find a list of helpful consumer contacts. Click on the type of organisation you require for full details. For Aberdeen City Council Consumer Protection Service' contacts, please go to our About Us page.

Citizens advice bureaux

Information centres

Office of Fair Trading

Other consumer contacts and Trade Associations

Neighbouring Trading Standards Departments

Debt/Money Advice

Citizens Advice Bureaux

ABERDEEN
41 Union Street
Aberdeen
AB11 5BN
Telephone: (01224) 586255
Fax: (01224) 210510
bureau@aberdeencab.casonline.org.uk
BANFF & BUCHAN
Townhouse
Broad Street
Peterhead
Aberdeenshire
AB42 1BY
Telephone: (01779) 471515
Fax: (01779) 478586
bureau@banffcab.cabnet.org.uk
MORAY
30-32 Batchen Street
Elgin
IV30 1BH
Telephone: (01343) 550088
Fax: (01343) 548910
moraycab@moraycab.cabnet.org.uk
OR visit Citizen Advice Scotland's website

Department of Trade and Industry

Department of Trade and Industry (DTI)
Consumer Affairs Division
1 Victoria Street
London
SN1H 0ET
Telephone: (0171) 215 5000
Fax: (0171) 215 0357

DTI Web Site: Consumer Affairs

DTI Consumer and Competition Policy Directorate

Information centres

Aberdeen and Grampian Tourist Board
Telephone: (01224) 288828

Banchory Advice Centre
1 Kinneskie Lane
Banchory
Aberdeenshire
AB31 5NA
Telephone: (01330) 825551

Ellon Area Advice Centre
Inverythan House
The Square
Ellon
Aberdeenshire
AB41 9JB
Telephone: (01358) 724425

Fraserburgh - District Advice Service
10 Commerce Street
Fraserburgh
Aberdeenshire
AB43 9AQ
Telephone: (01346) 515307

Gordon Rural Action
55 Gordon Street
Huntly
Aberdeenshire
AB54 8EQ
Telephone: (01466) 793676

Grampian Caredata
Aberdeenhire Council Library Service
Meldrum Meg Way
Oldmeldrum
Aberdeenshire
AB51 0GN
Telephone: (0800) 136255

Health Promotions
181 Union Street
Aberdeen
AB11 6BB
Telephone: (01224) 589901

Inverurie Advice and Information Centre
The Railway Station
Inverurie
Aberdeenshire
Telephone: (01467) 624421

Turriff Advice Centre
Masonic Building
Gladstone Terrace
Turriff
Aberdeenshire
AB53 4AT
Telephone: (01888) 562495

Welfare Rights
47 Belmont Street
Aberdeen
AB10 1JS
Telephone: (01224) 648247

Office of Fair Trading(OFT)

OFFICE OF FAIR TRADING
Fleetbank House
2-6 Salisbury Square
London
EC4Y 8JX

Telephone:
020 7211 8000 (switchboard)
08457 22 44 99 (general enquiries)
0870 60 60 321 (publication orders)
Fax: 020 7211 8800
Web Site: http://www.oft.gov.uk

Other consumer contacts

Advertising Standards Authority Limited
Brook House
2 Torrington Place
London
WC1E 7HW
Telephone: 020 7580 5555
Fax: 020 7631 3051
Web Site: http://www.asa.org.uk

Architects Registration Board
8 Weymouth Street
London
WIW 5BU
Telephone: 020 7580 5861
Fax: 020 7435 5269
Email: info@arb.org.uk
Web Site: http://www.arb.org.uk

Association of British Insurers
51 Gresham Street
London
EC2V 7HQ
Telephone: 020 7600 3333
Fax: 020 7696 8999

Association of British Travel Agents (ABTA)
68-71 Newman Street
London
W1P 4AH
Telephone: 020 7637 2444
Fax: 020 7637 0713

British Pest Control Association

Ground Floor
Gleneagles House
Vernongate

Derby
DE1 1UP
Tel:01332 294288
Fax:01332 295904
Email:enquiry@bpca.org.uk

Web Site: http://www.bpca.org.uk/

The British Wood Preserving and Damp-proofing Association

1 Gleneagles House
Vernon Gate
Derby
DE1 1UP
Tel: 01332 225100
Fax: 01332 225101
Email: info@bwpda.co.uk

Web Site: http://www.bwpda.co.uk/

Child Accident Prevention Trust(CAPT)
Clerks Court
18-20 Farringdon Lane
London
EC1R 3HA
Telephone: 020 7608 3828
Fax: 020 7608 3674

Companies House (Headquarters)
Crown Way
Cardiff
Wales
CF14 3UZ
Telephone: 029 2038 8588
Fax: 029 2038 0900
Web Site: http://www.companieshouse.gov.uk

Companies House (Edinburgh)
37 Castle Terrace
Edinburgh
EH1 2EB
Telephone: 0131 5355800
Fax: 0131 535 5820

Companies House (Glasgow)
7 West George Street
Glasgow
G2 1BQ
Telephone: 0141 221 5513
Fax: 0141 225 2870

The Construction Licensing Executive

Carron Grange

Carrongrange Ave

Stenhousemuir

Web Site: http://www.scottish-building.co.uk/

Consumers Association
2 Marylebone Road
London
NW1 4DF
Telephone: 020 7830 6000
Fax: 020 7830 6220

Council for Registered Gas Installers (CORGI)
1 Elmswood
Chineham Business Park
Crockford Lane Basingstoke
Hants
RG24 8WG
Telephone: (01256) 372200
Fax: (01256) 708144

DTI
Consumer Affairs & Competition Policy
Web Site: http://www.dti.gov.uk/cacp/

Energywatch
Abford House
15 Wilton Road
London SW1V 1LT
Telephone: 0845 906 0708 / 0845 601 3131
Fax: 0207 630 9934
Web Site: http://www.energywatch.org.uk
Email - enquiry@energywatch.org.uk

The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London E14 9SR
Web Site: www.financial-ombudsman.org.uk
Consumer Helpline: 0845 080 1800
Email: complaint.info@financial-ombudsman.org.uk

Gas Consumers Council
86 George Street
Edinburgh
EH2 3BU
Telephone: (0131) 226 6523
Fax: (0131) 220 3732

Health & Safety Executive
Lord Cullen House
Fraser Place
Aberdeen
AB25 3UB
Telephone: (01224) 252500

The Independent Committee for the Supervision of Telephone Information Services (icstis)
4th Floor,
Clove Building,
4 Maguire Street,
London
SE1 2NQ
Telephone: 020 7940 7474
Free Helpline: 0800 500212
Fax: 020 7940 7456
Web Site: http://www.icstis.org.uk

Local Authorities Co-Ordinating Body on Food and Trading Standards
10 Albert Embankment
London
SE1 7SP
Telephone: (0207) 840 7200
Fax: (0207) 735 9977
Web Site: http://www.lacots.org.uk

National Audit Office
The National Audit Office scrutinises public spending on behalf of Parliament. We are totally independent of Government. We audit the accounts of all government departments and agencies as well as a wide range of other public bodies.

Headquarters
157-197 Buckingham Palace Road
London SW1W 9SP
Telephone +44 (0)20 7798 7000
Fax +44 (0)20 7798 7070

Web Site - http://www.nao.gov.uk/

National Group on Homeworking Ltd
Office 26
30-38 Dock Street
Leeds
LS10 1JF
Telephone: (0113) 245 4273
Fax: (0113) 246 5616

Need2Know
need2know is a web site that aims to provide young people with some of the most useful web site links available.

Web Site - http://www.need2know.co.uk/

Ofwat (Office of Water Services)
City Centre Tower
7 Hill Street
Birmingham
B5 4UA
Telephone: (0121) 625 1300
Web Site: http://www.ofwat.gov.uk/

Ofgem (Office of Gas and Electricity Markets)
Regents Court,
70 West Regent Street,,
SGlasgow
G2 2QZ
Telephone: 0141 331 2678
Fax: 020 7940 7456
Web Site: http://www.ofgem.gov.uk

Oftel (Office of Telecommunications)
Export House
50 Ludgate Hill
London
EC4M 7JJ
Telephone: (0171) 634 8888
Web Site: http://www.oftel.gov.uk/

Oflot (The Office of The National Lottery)
2 Monck Street
London
SW1P 2BQ
Telephone: (0171) 227 2000

The Office of the Data Protection Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: (01625) 545740
Fax: (01625) 524510
Email: mail@dataprotection.gov.uk
Web Site: http://www.dataprotection.gov.uk

Postwatch (Postal Services)
Postwatch Scotland
Queen Margaret University College
Clerwood Terrace
Edinburgh
EH12 8TS
Complaints hotline: 08456 013265
Tel: 0131 334 3969
Fax: 0131 334 3972
Email: scotland@postwatch.co.uk
Website: http://www.postwatch.co.uk/index2.html

The Royal Society for the Prevention of Accidents (ROSPA)
Edgbaston Park
353 Bristol Road
Birmingham
B5 7ST
Telephone: (0121) 248 2000
Fax: (0121) 248 2001
Web Site: http://www.rospa.co.uk/newindex.htm

The Scottish Consumer Council
Royal Exchange House
100 Queen Street
Glasgow
G1 3DN
Telephone: (0141) 226 5261
Fax: (0141) 221 0731

TV Licensing

Web Site: http://www.tv-l.co.uk

Email: tvlcsc@postoffice.co.uk

Neighbouring Trading Standards Departments

ABERDEENSHIRE COUNCIL
Consumer Protection Service
Gordon House
Blackhall Road
Inverurie
AB51 3WA
Telephone: (01467) 628323
Fax: (01467) 628117
Web: Aberdeenshire Trading Standards
ANGUS COUNCIL
Trading Standards Service
Environmental and Consumer Protection Department
12 Hill Terrace
Arbroath
DD11 1AH
Telephone: (01241) 435600
Fax: (01307) 467158
Web: Angus Trading Standards
HIGHLAND COUNCIL
Trading Standards Unit
38 Harbour Road
Inverness
IV3 5NX
Telephone: 0845 600 4222 (Local Call Rate)
Fax: (01463) 223723
Web: Highland Trading Standards
MORAY COUNCIL
Environmental Protection and Trading Standards
232 High Street
Elgin
Moray
IV30 1DJ
Telephone: (01343) 554617
Fax: (01343) 540944
Web: Moray Trading Standards

Money Advice Scotland

Suite 306
Pentagon Centre
36 Washington Street
Glasgow G3 8AZ

Telephone: 0141 572 0237

Fax: 0141 572 0517
Web Site: www.moneyadvicescotland.org.uk

Email: info@moneyadvicescotland.org.uk

MoneyScotland

Web Site: www.moneyscotland.gov.uk

Aberdeen City Council, Trading Standards Service,
St. Nicholas House, Broad Street, Aberdeen, AB10 1BX
Telephone: (01224) 523737 Fax: (01224) 645786

Web http://www.tradingstandards.gov.uk/Aberdeen/
E-Mail: tradingstandards@aberdeencity.gov.uk


Copyright � Aberdeen City Council Trading Standards Service 2004