Aberdeen City Council
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Last year our consumer advice section dealt with more than 2,600 complaints as well as a large number of general enquiries. This web site provides information and advice 24 hours a day to help consumers solve their own problems.

 
 

From this page you go to our self-help advice sheets. If you are an Aberdeen trader or resident, we can send you leaflets including those produced by other organisations such as: the Office of Fair Trading, Department of Trade and Industry and the Ministry of Agriculture, Fisheries and Food.

It is also possible to search the notes and leaflets for a relevant word or words. Check latest news for updates.

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Guidance notes and leaflets

Either go to listing

Or search the advice sheets and leaflet titles

Enter search words in this box below:

   

This search will return all pages which match any of your selected words. Searching for 'food health' will find pages which include the words 'food' OR 'health' but will not find part words, for example, a page containing the word 'heal'. The search is not case sensitive. 

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Unwanted Telephone Sales Calls?

The Telephone Preference Service (TPS) helps you to make sure your telephone number is no longer available to organisations who may telephone you with offers and information you do not wish to receive.

You can either do this by contacting companies directly and asking them not to phone you or you can register at the Telephone Preference Service's website.

 Unwanted Sales Faxes?

The Fax Preference Service (FPS) gives an individual (which includes consumers) the opportunity to register fax numbers on which they do not wish to receive direct marketing messages.

You can do this by registering at the Fax Preference Service's website.

 Unwanted Junk Mail?

You can have a say about the direct mail that comes through your letter box. The Mailing Preference Service supports your right to choose.

You can register at the Mailing Preference Service's website if you choose not to receive direct mail.

 

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Top of Page Message

Aberdeen City Council, Trading Standards Service,
St. Nicholas House, Broad Street, Aberdeen, AB10 1BX
Telephone: (01224) 523737 Fax: (01224) 645786
 
Web http://www.tradingstandards.gov.uk/Aberdeen/
E-Mail: tradingstandards@aberdeencity.gov.uk
 
Copyright © Aberdeen City Council Trading Standards Service 2004