Keeping within the law in pubs, restaurants and cafés
(for all nations)
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The Consumer Protection from Unfair Trading Regulations 2008, require you to trade fairly with your customers. They ban traders from using unfair commercial practices towards consumers and set out broad rules outlining when commercial practices are unfair. Before they make a purchase, consumers must have information relating to the main characteristics of the product (eg brand of drink), the price, quantity, and trading name and details of ownership of the premises.
There are specific requirements concerning the quantities that some alcoholic drinks must be served in, particularly with regard to beer (one third of a pint, a half pint, or multiples of a half pint), gin, rum, vodka and whisky (25ml, 35ml, or multiples of these), and wine (by the bottle or specified quantities by the glass or carafe).
