The Trading Standards Institute's recently launched website - Business Companion - provides comprehensive, free guidance for businesses who need to know about trading standards law. This site is sponsored by BIS.
Note: There are some new Regulations (that affect three ways of selling to consumers), which came into effect on 13 June 2014.
These mean you may well need to make some significant changes to the way you do things. So take a look now if you want to be on the right side of the law when they come into force. These links open Business Companion in a new tab.
- Consumer contracts regulations for off-premises selling
- Consumer contracts regulations for distance selling
- Consumer contracts regulations for on-premises selling
Local authorities help businesses by running Home Authority and/or Primary Authority schemes (see BRDO). They can advise on compliance with the law and dealing with other local authorities which may want to know about your business.