The Trading Standards Institute provides online information for businesses who need to know the rules around sales and products.
We have recently taken over this role from the Office of Fair Trading.
Learn more about all the Distance Selling Regulations
Read here about the Sale of Goods Act
Read the latest in three areas of consumer contracts regulations coming into effect in June 2014:
These mean you may well need to make some significant changes now to the way you do things.So take a look now if you want to be the the right side of the regulations when they come into force.
Consumer contracts regulations for off-premises selling PDF file - 165kB
Consumer contracts regulations for distance selling PDF file - 149kB
Consumer contracts regulations for on-premises selling sales PDF file - 95kB
More useful notes below
On the menu on the left you will find a list of subject areas with TSI summaries of business guidance on compliance with trading standards legislation.
These are on a range of topics from keeping animals to labelling of foods and selling fireworks.
The full guidance should be on your local trading standards website trading advice section as part of the customised services they provide. You can find your local trading standards service through the postcode search at the bottom of this page.
+ + + + + + + The Tradings Standards Institute is now building a very special separate website with all the rules and regs you need to be a good trader. Watch out for the launch in early summer 2014. + + + +
Local authorities help businesses by running Home Authority and/or Primary Authority schemes (see BRDO). They can advise on compliance with the law and dealing with other local authorities which may want to know about your business.
We regularly update these pages to reflect changes in legislation. If you feel that there are topics not covered please let us know. We are always looking to improve how the Institute and trading standards services help businesses to treat customers fairly and remain legal at all times.