consumer information

Welcome to our consumer information pages. These provide handy advice to help you avoid having problems. If something has already gone wrong, there is lots of useful and practical advice to help you.

The information provided here is given in more detail through your local trading standards service website. To find your local service use our postcode search below. 

For help with a problem you should call 08454 04 05 06, minicom users 08451 28 13 84, or visit the Consumer Direct website for advice on consumer issues within the UK.

If you are a UK consumer having a problem with a trader based in a different European country then there is a special service offering advice and support, the UK ECC, which is hosted by the Trading Standards Institute. 

For general advice please visit Howard’s home page.