other consumer problems

Please click on the titles below to see our leaflet summaries.

You can enter your postcode in the field at the bottom of this page to see if your local trading standards has the full leaflet versions available on their website.

Agents and agencies
(for all nations)

A guide to choosing and using store cards
(for all nations)

Booking one day sales
(for all nations)

Conned by competitions
(for all nations)

Consumer safety in rented accommodation for tenants
(for all nations)

Credit - early settlement explained
(for all nations)

Credit terminology - what does it mean?
(for England, Wales and Northern Ireland)

Credit terminology - what does it mean? 
(for Scotland)

Environmental claims
(for all nations)

Holidays
(for England, Wales and Northern Ireland)

Holidays
(for Scotland)

Homeworking schemes
(for all nations)

Look before you rent
(for England, Wales and Northern Ireland)

Package holidays and the disabled traveller
(for England, Wales and Northern Ireland)

Package holidays and the disabled traveller
(for Scotland)

Problem with an overseas trader - who to complain to and who can help
(for all nations)

Remortgaging - what you need to know
(for all nations)