Hiring goods

(for England, Wales and Northern Ireland)

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The Consumer Credit Act 1974 defines a consumer hire agreement and gives hirers the right to terminate certain regulated agreements. The Supply of Goods and Services Act 1982 (as amended) says that you can expect hired goods to be as described, of satisfactory quality and fit for the purpose.

The Consumer Protection Act 1987 entitles you to expect goods supplied to be safe. The Unfair Contract Terms Act 1977 and the Unfair Terms in Consumer Contracts Regulations 1999 require the terms of the contract to be fair, clear and not restrict a consumer’s rights. When you hire goods you have a duty to take reasonable care of them.

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