Solid fuel and wood fuel - you pay for it, do you get it?

(for all nations)

Enter your postcode in the field at the bottom of this page to see if your local authority trading standards department has the full leaflet version available on its website. 

Solid fuel is normally marketed in two ways:

  • by deliveries in sacks to your door; or
  • by purchasing pre-packed bags in retail outlets (eg petrol stations).

It must always be sold by reference to weight in kilograms. With door to door deliveries, there are specific requirements relating to information which must be shown on the delivery note, eg merchants name and address, type of fuel and weight. Fuel sold from retail outlets must be in fixed quantities.

There is no requirement for a statement of quantity for wood fuel, however if one is given it must be accurate. If the fuel is misdescribed in relation to the quantity or some other aspect, there may be a breach of the Weights and Measures Act 1985 and/or the Consumer Protection from Unfair Trading Regulations 2008.

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