Dry cleaning
(for England, Wales and Northern Ireland)
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In civil law, dry cleaners are providing a service and are subject to the Supply of Goods and Services Act 1982. This states that the service should be performed with reasonable care and skill.
Many dry cleaners in the UK belong to the Textile Services Association (TSA). The TSA has a list of laboratories that will test an item if something has gone wrong with the dry cleaning. Whether or not the cleaner is a TSA member, you can take an action against the cleaner in the small claims court, if necessary, as a last resort.
