problems with services

Please click on the titles below to see our leaflet summaries.

You can enter your postcode in the field at the bottom of this page to see if your local trading standards has the full leaflet versions available on their website.  

Buying communication and media packages from retailers
(for all nations)

Buying services - your rights
(for all nations)

Dry cleaning
(for England, Wales and Northern Ireland)

Dry cleaning
(for Scotland) 

Gas and electricity competition - information for consumers
(for England, Wales and Northern Ireland)

Gas and electricity competition - information for consumers
(for Scotland)

How to make a complaint about an unsatisfactory service
(for all nations)

Services - how to solve your problems
(for England, Wales and Northern Ireland)