trustmark tradespeople

The scheme is supported by the government, the building industry and consumer protection organisations.

TrustMark's Government Endorsed Standards

• a firm's technical skills, have been independently checked through regular onsite inspections, as well as checks on their trading record and financial status
• firms have signed up to a code of practice that includes insurance, good health and safely practices and customer care
• the approved scheme operator has checked, and will continue to monitor firms' quality of work, trading practices and customer satisfaction
• firms are able to offer an insurance-backed warranty
• deposit protection insurance is available for consumers in the event that a firm ceases trading
• the firm will tell you about any building regulations you must comply with and may also be able to provide appropriate certificates
• if you have a problem or disagreement with a firm, there will be a clear and user-friendly complaints procedure to help you resolve the issue

All of these checks will give you increased 'peace of mind'.

For further information about Trustmark visit http://www.trustmark.org.uk/ or contact enquiries@trustmark.org.uk or ring the helpline on 0330 1000 021 (charged at standard rate).