1. Scope

This procedure will apply to appeals against a decision to refuse membership of, and revocation from the Trading Standards Approved (TSA) scheme.

2. Procedure

1. Any decision to either refuse or revoke membership by the Trading Standards Service will be communicated in writing to the business concerned. Reasons for the decision will be given, along with information about how to appeal against it.

2. A business may appeal against a decision to refuse or revoke membership to the Head of the Trading Standards Service.

3. An appeal must be made in writing and received by the Trading Standards Service no later than 21 days from the date of postage of the letter refusing or revoking membership.

4. Appeals are to be addressed to:

Carl Davies
Head of Trading Standards and Registration
County Hall
Cauldwell Street
Bedford
MK42 9AP
 

5.  Following the receipt of an appeal the Head of Trading Standards will review the decision to refuse or revoke membership.

6.  The findings of the Head of Trading Standards will be confirmed in writing with reasons to the business within 21 days of receipt of the appeal.

7. If the appeal is unsuccessful a further appeal can be made to the Head of Legal Services whose decision is final.

How can I find out more?

You can contact Trading Standards on any of the following: -