Our consumer advice section deals with a large number of complaints and general enquiries. This web site provides information and advice 24 hours a day to help consumers solve their own problems.

• Safety warnings
• Guidance notes and leaflets
• Other useful contacts
• Money Claim Online - make your County Court claim on line through this link

From this page you can go to our self-help advice sheets. If you are a Blackburn with Darwen trader or resident, we can send you leaflets including those produced by other organisations.

It is also possible to search the notes and leaflets for a relevant word or words. Check latest news for updates.

Guidance notes and leaflets

• Our self-help advice sheets

Search the advice sheets and leaflet titles

This search will return all pages which match any of your selected words. Searching for 'food health' will find pages which include the words 'food' OR 'health' but will not find part words, for example, a page containing the word 'heal'. The search is not case sensitive.