Brent and Harrow
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This web site provides information and advice 24 hours a day to help consumers solve their own problems.

From this page you go to our self-help advice sheets. You can also find advice leaflets at the web sites of organisations such as the Office of Fair Trading,
Department for Business Inovation & Skills etc at links to other organisations

It is also possible to search the notes and leaflets for a relevant word or words. Check latest news for updates.


Guidance notes and leaflets

Either go to listing

  • Our self-help advice sheets

    Or search the advice sheets and leaflet titles

    Enter search words in this box below:


    This search will return all pages which match any of your selected words. Searching for 'food health' will find pages which include the words 'food' OR 'health' but will not find part words, for example, a page containing the word 'heal'. The search is not case sensitive.


    NOTE from March 2007 if you are a consumer who wants advice or to make a complaint about a trader you should contact the Citizens Advice Consumer Service first. If there are matters which need to be investigated by Trading Standards they will take the details and pass them to us or other Trading Standards departments.

    You can contact them by a web form link to Citizens Advice Consumer Service form at

    or by telephone (Open Hours 9:00 to 17:00 - Monday to Friday)

    The Citizens Advice Consumer Service - 03454 04 05 06

    Link to link to Citizens Advice @

    The Citizens Advice Consumer Service provides free, confidential and impartial advice on consumer issues.

    Note from 1 April 2012 the Advice Service will be transfered from Consumer Direct to the Citizens Advice Consumer Service


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    London Boroughs of Brent and Harrow, Trading Standards Service,
    Brent Civic Centre, Engineers Way, Wembley, HA9 0FJ
    Telephone: (020) 8937 5555    (Answerphone Out of Normal Hours - 9:00 to 17:00): (020) 8937 5555   
    Fax: (020) 8937 5544   
    Internet World Wide Web
    Electronic Mail:
    Copyright © Brent and Harrow Trading Standards Service - March 2015