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This web site provides information and advice 24 hours a day to help consumers solve their own problems.
From this page you go to our self-help advice sheets. If you are a Brent or Harrow trader or resident, we can send you leaflets including those produced by other organisations such as: the Office of Fair Trading, Department of Trade and Industry and the Ministry of Agriculture, Fisheries and Food. It is also possible to search the notes and leaflets for a relevant word or words. Check latest news for updates.
Guidance notes and leafletsEither go to listing Or search the advice sheets and leaflet titles This search will return all pages which match any of your selected words. Searching for 'food health' will find pages which include the words 'food' OR 'health' but will not find part words, for example, a page containing the word 'heal'. The search is not case sensitive.
NOTE from March 2007 if you are a consumer who wants advice or to make a complaint about a trader you should contact Consumer Direct first. If there are matters which need to be refered to us they will take the details and pass them to us.Note Local Traders can continue to contact us directly for advice about Trading Standards Law Note the Consumer Direct Advice Service was set up by the DTI to provide a uniform level of consumer advice throughout the UK (without having to know which Local Authority you live or work in) and is managed by the OFT You can contact them by a web form link to Consumer Direct contact form or by telephone Consumer Direct - 08454 04 05 06
London Boroughs of Brent and Harrow, Trading Standards Service, |
