Brighton & Hove City Council Trading Standards Brighton & Hove Trading Standards Service

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Energy rating information - a guide for retailers

The Energy Information Regulations 2011 apply to energy-related products that have a significant direct or indirect impact on the consumption of energy. If you sell certain new electrical goods to end-users you must  clearly display an energy efficiency label and make the fiche available in the product brochure or any literature that accompanies the product. The Regulations also apply to hire or hire-purchase, or displays to end-users directly or indirectly by any means of distance selling, including the internet.

In the guide
An example label
Which products are required to have labels?
What information needs to be displayed?
Where do I need to display this information?
Where can I get the labels from?
Misleading information

An example label

Energy efficiency label

The label conveys information on the energy efficiency of a particular model through colours, arrows and the alphabet. The A-G scale ranks appliances from the best (A) to the worst (G), while a corresponding colour code uses green to denote 'more efficient' and red for 'less efficient'.

For domestic refrigeration appliances, the existing energy efficiency-rating category of A is divided into 3 new categories (A, A+ and A++) where A++ indicates 'more efficient'.

The standard model of label is divided into four zones, which respectively include:

  • the data, which refers to the manufacturer and the model of appliance
  • the appliance's energy efficiency class, according to the above alphabet grade, the corresponding colour code with arrows of different colours, and the average consumption in kWh/year.
  • the specific data according to each type of appliance (for example, size, capacity, air cooled or water cooled, water consumption)
  • the noise level that the appliance emits while working, (airborne noise) measured in decibels when this information is mandatory pursuant to EU Directive 1986/594/EEC

Which products are required to have labels?

  • tumble dryers
    household washing machines
  • household combined washer-dryers
  • household lamps
  • house hold dishwashers
  • household electric ovens
  • household refrigerators and freezers and their combination
  • household air conditioners
  • televisions

 These Regulations do not apply to:

  • second hand products
  • any means of transport for persons or goods
  • the rating plate or its equivalent affixed for safety purposes to products

The energy label has to be supported by an information fiche providing basic data relating to the particular model of appliance. This fiche has to be contained in all product brochures and if brochures are not provided, in all other product literature supplied with the appliance.

What information needs to be displayed?

  • the efficiency rating which is graded from G to A (and A+, A++ on household refrigerators and freezers) in the 'ladder' format
  • the name and mark of the supplier (the manufacturer, their authorised representative in the EU or the person who places an appliance on the European Community Market)
  • model identifier
  • washer-dryers, refrigerators and freezers and tumble driers require certain information relating to noise

Where do I need to display this information?
On all appliances 'offered for sale'. This will usually mean all of the applicable goods in the sales area your customers can visit. The label must be attached by the dealer on the outside front or top of the appliance which remains clearly visible.

Where can I get the labels from?
They should come with the unit. However, if you need another one then your wholesaler should be able to supply the correct one for the model in question. The responsibility for implementing the labelling falls mainly with the suppliers, either the manufacture, his authorised representative in the EU or the person who places the product on the market. These persons should :

  • supply the label to the dealer free of charge to be attached to the appliance in the appropriate position
  • supply the product fiche to the dealer
  • assume responsibility for the accuracy of the label and fiche
  • establish technical information sufficient to enable the accuracy of the information contained in the label and the fiche to be assessed
  • make the technical information available for inspecting officers

Misleading information
You are not allowed to display any label, mark, symbol or inscription, which if displayed is likely to mislead or confuse end-users with respect to the consumption of energy or, where relevant, other essential resources during use. It is an offence to issue or provide false documentation with respect to energy rating under the Energy Information Regulations 2011 and the Consumer Protection from Unfair Trading Regulations 2008. Trading standards officers are responsible for enforcing the laws regarding energy information.

Please note
This leaflet is not an authoritative interpretation of the law and is intended only for guidance. Any legislation referred to, while still current, may have been amended from the form in which it was originally enacted. Please contact us for further information.

Relevant legislation
Energy Information Regulations 2011  
Consumer Protection from Unfair Trading Regulations 2008

Last reviewed/updated: September 2012

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