Brighton & Hove City Council Trading Standards Brighton & Hove Trading Standards Service

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Energy rating information

Learn when you must display an energy efficiency label on the goods that you sell

This guidance is for England, Scotland and Wales

The Energy Information Regulations 2011 apply to energy-related products that have a significant direct or indirect impact on the consumption of energy.

If you sell certain new electrical goods to end-users you must clearly display an energy efficiency label on the appliance and make the fiche (a table of information) available in the product brochure or any literature that accompanies the product.

The Regulations also apply to hire or hire-purchase, or displays to end-users directly or indirectly by any means of distance selling, including the internet. However, it is the responsibility of your supplier - that is, the manufacturer, their authorised representative in the EU, or the person who places the product on the market, to supply the energy efficiency label and fiche.

In the guide

An example label

Energy label

The label conveys information on the energy efficiency of a particular model through colours, arrows and the alphabet. The A-G scale ranks appliances from the best (A) to the worst (G), while a corresponding colour code uses green to denote 'more efficient' and red for 'less efficient'. For domestic refrigeration appliances, the existing energy efficiency-rating category of A is divided into 3 new categories (A, A+ and A++) where A++ indicates 'more efficient'.

The standard model of label is divided into four zones, which respectively include:

  1. the data, which refers to the manufacturer and the model of appliance
  2. the appliance's energy efficiency class, according to the above alphabet grade, the corresponding colour code with arrows of different colours, and the average consumption in kWh/year.
  3. the specific data according to each type of appliance (for example, size, capacity, air cooled or water cooled, water consumption)
  4. the noise level that the appliance emits while working, (airborne noise) measured in decibels as required under the Household Appliances (Noise Emission) Regulations 1990

Which products are required to have labels?

  • household tumble dryers
  • household washing machines
  • household combined washer-dryers
  • household lamps
  • house hold dishwashers
  • household electric ovens
  • household refrigerators and freezers and their combination
  • household air conditioners
  • televisions
  • electrical lamps and luminaires

These Regulations do not apply to:

  • second-hand products
  • any means of transport for persons or goods
  • the rating plate (or its equivalent) affixed to products for safety purposes
  • vacuum cleaners (until 1 September 2014)

Fiche (table of information)

The energy label has to be supported by an information fiche providing basic data relating to the particular model of appliance. This fiche has to be contained in all product brochures and if brochures are not provided, in all other product literature supplied with the appliance.

What information needs to be displayed?

  • the efficiency rating which is graded from G to A (and A+, A++ on household refrigerators and freezers) in the 'ladder' format
  • the name and mark of the supplier (the manufacturer, their authorised representative in the EU or the person who places an appliance on the market in the European Union
  • model identifier
  • washer-dryers, refrigerators and freezers, and tumble driers require certain information relating to noise

Where do I need to display this information?

On all appliances 'offered for sale'. This will usually mean all of the applicable goods in the sales area your customers can visit. The label must be attached by the dealer (the retailer) on the outside front or top of the appliance, which remains clearly visible.

Where can I get the energy labels and fiche from?

It is the responsibility of the supplier to supply the energy labels and fiche free of charge to dealers. There is a requirement for them to provide the labels promptly so ordinarily they would come with each appliance. Therefore, if they have not or you need another one for whatever reason then your supplier should be able to supply the correct one for the model in question. Although the responsibility for implementing the labelling falls with the suppliers, it is the responsibility of the dealer to make sure the label is fixed to the appliance and the fiche is available for the consumers to see.

Misleading information

You are not allowed to display any label, mark, symbol or inscription, which if displayed is likely to mislead or confuse end-users with respect to the consumption of energy (or other essential resources where relevant) during use. It is an offence to issue or provide false documentation with respect to energy rating under the Energy Information Regulations 2011 and the Consumer Protection from Unfair Trading Regulations 2008.


It is an offence for a supplier or dealer to fail to comply with the Energy Information Regulations 2011 and, if found guilty, are liable to a maximum penalty of a fine. 

Key legislation

Please note

This information is intended for guidance; only the courts can give an authoritative interpretation of the law.

The guide's 'Key legislation' links may only show the original version of the legislation. Information on amendments to UK legislation can be found on each link's 'More Resources' tab; amendments to EU legislation are usually incorporated into the text. Amending legislation is linked to separately where it is directly related to the content of a guide.

Last reviewed/updated: June 2014

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