From here you can view any of our advice sheets. Just click on the 
button beside the title.
Problems with goods
- Your rights when buying on credit
- Guarantees and warranties
- Refund, repair or replacement - what am I entitled to?
- Solid fuel and wood fuel - you pay for it, do you get it?
- Buying a motorcycle
- Hiring goods
- Mock auctions / one day sales
- Your rights to cancel when buying at home
- Buying goods - your rights
- Sales of mobility aids and products - top tips
- Buying a pram or pushchair - what you should know
- Oil and gas - you pay for it, do you get it?
- The price is right!
- Is the trader right?
- Shopping at home - your guide to the Distance Selling Regulations
- Shopping on the Internet - top ten tips
Problems with services
- Your rights when buying on credit
- Guarantees and warranties
- Gas and electricity competition - information for consumers
- Buying communication and media packages from retailers
- Your rights to cancel when buying at home
- Is the trader right?
- Shopping at home - your guide to the Distance Selling Regulations
- Buying services - your rights
- Shopping on the Internet - top ten tips
- Dry cleaning
Problems with motor vehicles
- Used motor vehicles - consumer rights
- Mini motos, quad bikes and off-road vehicles - a guide for consumers
- Used cars - pre-purchase considerations
- Buying a motorcycle
- Vehicle repairs and servicing - your rights
Travel
- My flight has been cancelled - what are my rights?
- Timeshares and holiday clubs
- Holidays
- Package holidays and the disabled traveller
If you are in dispute
- Insolvency
- Thinking of suing in a county court?
- I can't contact the trader - what can I do?
- Problems with purchases overseas - who to complain to and who can help
- Is the trader right?
- Writing an effective letter of complaint
- Getting evidence to prove your claim
- Trade associations and regulatory bodies - listing
Other consumer problems
- Credit terminology - what does it mean?
- Your rights when buying on credit
- Guarantees and warranties
- Gas and electricity competition - information for consumers
- My flight has been cancelled - what are my rights?
- Timeshares and holiday clubs
- Conned by competitions?
- Consumer safety in rented accommodation for tenants
- Hiring goods
- Homeworking schemes
- Holidays
- Environmental claims
- Package holidays and the disabled traveller
- Remortgaging - what you need to know
- A guide to choosing and using storecards
- Look before you rent
- Shopping at home - your guide to the Distance Selling Regulations
- Agents and agencies
- Responsible animal/pet ownership
- Keeping pet pigs
Copyright © Doncaster MBC 2011
Doncaster MBC, Trading Standards Service, Regulation & Enforcement, PO Box 257, The Council House, College Road, Doncaster, S Yorks, DN1 1RN
Telephone Consumer Direct: 08454 04 05 06 or go online at www.direct.gov.uk
Web Creation Copyright © Trading Standards Institute
