Consumer Advice
> Other
Leaflets
If you are a Gloucestershire trader or resident we can send you consumer leaflets listed below
free of charge.
Just click on the button beside the title.
You can choose from the following areas:
Key to Other Organisations
| ASA | Advertising Standards Authority |
| AUC | Air Transport Users Council |
| CBI | Confederation of British Industries |
| DETR | Department of the Environment |
| DTI | Department of Trade and Industry |
| FPS | Fax Preference Service |
| HSE | Health and Safety Executive |
| LACOTS |
Local Authorities Co-ordinating Body on Food and Trading Standards |
| MAFF | Ministry of Agriculture, Fisheries and Food |
| OFT | Office of Fair Trading |
| RoSPA |
Royal Society for the Prevention of Accidents |
| TPS | Telephone Preference Service |
Further information on these and other organisations.
Problems with goods
- Buying goods (OFT)
Your rights, and what you can do if things go wrong
- Buyers guide (OFT)
Your legal rights, How to complain, Where to get help
- Buying by post (OFT)
Your rights when buying from a catalogue, newspaper or magazine
- Shopping by post (Royal Mail)
How to get the most out of shopping by post
Problems with services
- Buying Services
- Local Government - complaining to the Ombudsmen
- Shopping from home - facts at your fingertips
Holidays
- If it hasn't got an ATOL don't book it at all (OFT)
Outline of the protection scheme for air travel tickets
- Flight plan (AUC)
Planning and using air travel, what to do if things go wrong
- The timeshare guide (DTI)
Your rights under UK law
Credit
- No credit? (OFT)
Credit reference agencies
- Extortionate credit (OFT)
Safeguards for consumers under the Consumer Credit Act 1974
- Equal liability (OFT)
Valuable rights for those who buy on credit. The lender’s liability under the Consumer Credit Act 1974
Property and Home Improvements
- Home improvements - Having work done on your home? (OFT)
This guide is discontinued. The DTI site www.consumers.gov.uk has an area on home improvements.
Safety in the home
- So you think you're safe at home (DTI)
How to spot the risks before they become dangers
- Danger! Fires and heaters need air (DTI)
How to make sure your fire is safe
- DIY Guide to Safety (DTI)
Safety tips from the experts for the home and garden
- Making furniture safer (DTI)
Regulations and labelling for domestic furniture
- Residual Current Devices — your questions answered (DTI)
Safety devices to prevent electric shock from faulty wiring
- Is your electric blanket safe? (DTI)
Warning signs and what to do
Gas appliance safety
- Gas appliances — Get them checked, keep them safe (HSE)
How to prevent carbon monoxide poisoning
- How to complain (Energy Watch)
General Safety
- Shoppers' guide to safer nightwear and babywear
- In the garden - do it safely
- Keep safe - ideas for older people and those with disabilities
- This piece of paper could save your life
Child Safety
- The toy safety code
- Stop children swallowing hazardous chemicals
Road Safety
- Seat belts and child restraints (DTP)
Advice for pregnant women and on choosing the right restraint
General
- Energy labelling (DETR)
A guide to the law - some household appliances now need to show how efficient they are
- How you can reduce unwanted faxes (FPS)
Outline of the fax preference service
- The trading schemes guide (DTI)
The law on pyramid, snowball, homeworking and other schemes
28/02/08
Copyright © Gloucestershire 1999
|