Weekly Quiz
Test your consumer skills by answering the questions below. Test your skills every week
with a different set of questions.
- A new body has been set up to operate from 1st October to fight for the rights of consumers of specified services. It replaces the National Consumer Council, Energywatch, Postwatch and the Scottish and Welsh consumer councils. What is it called?
- How are complaints referred to the new body?
- Which legislation established it?
- Staff can intervene on behalf of 'vulnerable' consumers. When are consumers considered to be vulnerable?
- Which body licences postal service providers and sets the standards for complaint handling?
- As a last resort in an energy dispute you might choose to go to court or use which other service?
You may Reveal the Answers.
Gloucestershire
County Council, Trading Standards, Hillfield House, Denmark Road, Gloucester
GL1 3LD
Telephone: (01452) 426201 -
Fax: (01452) 426274
- Electronic Mail: tradstds@gloucestershire.gov.uk
Opening Hours: Monday - Friday 8.30am - 5.00pm (We do not
close for lunch)
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This page was last edited on
03/01/07
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