From here you can view a number of advice sheets which may assist you in resolving a problem. Just click on the button beside the title. You may also like to check out our factsheets for consumers

• Problems with goods
• Problems with services
• Problems with cars
• If you are in dispute
• Other consumer problems

Problems with goods

• Buying Goods - your rights
• Hiring Goods
• Your Rights to Cancel When Buying at Home
• Your rights when buying on credit
• One day sales - be on your guard!
• Is the Trader Right?
• Shopping at Home - Your guide to the distance selling regulations
• Guarantees or Warranties
• Sales of mobility aids and products - top tips
• Shopping on the Internet
• Buying a Pram or Pushchair - what you should know
• Oil and Gas - you pay for it, do you get it?
• The price is right!
• Solid Fuel and Wood Fuel - you pay for it, do you get it?
• Goods - how to solve your problems

Problems with services

• Buying Services - your rights
• Gas and Electricity Competition - Information for consumers
• Is the Trader Right?
• Your rights when buying on credit
• Shopping at Home - Your guide to the distance selling regulations
• Shopping on the Internet
• How to make a Complaint about an Unsatisfactory Service
• Dry Cleaning
• Services - how to solve your problems

Problems with cars

• Used Cars - consumer rights
• Vehicle Repairs and servicing
• Buying a Motorcycle
• Used Cars - prepurchase considerations
• Mini-motos, quad bikes and off-road vehicles - A guide for consumers

If you are in dispute

• Insolvency
• Writing an effective letter of complaint
• Checklist
• Trade associations and regulatory bodies - listing
• Getting Evidence to Prove Your Claim
• Is the Trader Right?
• Thinking of Suing in a County Court?

Other consumer problems

• Agents and Agencies
• Holidays
• Homeworking Schemes
• Booking One Day Sales
• Credit terminology - What does it mean?
• Credit - early settlement explained
• Gas and Electricity Competition - Information for consumers
• Your rights when buying on credit
• Hiring Goods
• Shopping at Home - Your guide to the distance selling regulations
• Package Holidays and the Disabled Traveller
• Environmental Claims
• Remortgaging - what you need to know
• A guide to choosing and using storecards
• Look Before You Rent
• Consumer Safety in Rented Accommodation for Tenants

Milton Keynes Council,
Trading Standards,
PO Box 105, Civic Offices, 1 Saxon Gate East,
Central Milton Keynes MK9 3HH
Telephone: Shopping Advice (08454) 04 05 06    Enforcement Matters (01908) 252504
Internet World Wide Web http://www.tradingstandards.gov.uk/milton-keynes/
Electronic Mail: tsd@milton-keynes.gov.uk