Southend-on-Sea
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Business Advice - Our self-help advice sheets

From here you can view any of our advice sheets.

Age restricted products

  • Age restricted products View
  • Tobacco and children View
  • Sales of aerosol spray paints View
  • Retail sale of fireworks View
  • Underage sales of alcohol View
  • Sale of knives on the Internet to under 18s View
  • Restrictions on the sale of knives and other bladed items View
  • Cigarette lighter refills and solvents View
  • Video recordings for sale and hire View

Consumers/buyer's rights (including selling methods)

  • Selling at a distance (via the Internet, telephone, post etc.) View
  • A guide to the trading standards law applying to licensed premises View
  • Accurately describing goods and services View
  • One day and occasional sales: a guide for venues View
  • A trader's guide to the civil law relating to the sale and supply of goods View
  • Returns policies: a guide for retailers View
  • Package tours and holidays View
  • A guide to the Consumer Protection from Unfair Trading Regulations 2008 View

Fair trading (including pricing)

  • The composition and use of packaging View
  • Sale of knives on the Internet to under 18s View
  • Selling at a distance (via the Internet, telephone, post etc.) View
  • A guide to the trading standards law applying to licensed premises View
  • Antiques and antiquities View
  • A guide for producers, processors and packers of organic products View
  • Accurately describing goods and services View
  • A trader's guide to contracts concluded in consumers' homes or workplaces View
  • Video recordings for sale and hire View
  • Keeping within the law in pubs, restaurants and cafes View
  • Information for butchers View
  • Information for fishmongers View
  • Information for greengrocers View
  • Internet auction sites View
  • One day and occasional sales: a guide for venues View
  • Information for estate agents - property descriptions View
  • Companies and business names View
  • Staying legal during the Olympics View
  • Price marking of goods for retail sale View
  • A trader's guide to the civil law relating to the sale and supply of goods View
  • Publishing and marketing scams View
  • Sale and resale of tickets View
  • Advice to Chinese herbal medicine shops View
  • Mileage of used vehicles View
  • The use of membership/approval logos and claims of approval View
  • Package tours and holidays View
  • A guide to the Business Protection from Misleading Marketing Regulations View
  • A guide to the Consumer Protection from Unfair Trading Regulations 2008 View
  • A guide for retailers on footwear labelling View
  • A guide for business on textile labelling View
  • Displaying prices in hotels and guesthouses View
  • Credit brokers - fees View
  • Do you sell at car boot sales? View

Food

  • The composition and use of packaging View
  • Foreign language labelled foods View
  • Labelling of genetically modified foods View
  • Food labelling - date and lot marking of packaged food View
  • A guide to the trading standards law applying to licensed premises View
  • A guide for producers, processors and packers of organic products View
  • Small bakers and average weight View
  • Keeping within the law in pubs, restaurants and cafes View
  • Information for butchers View
  • Information for fishmongers View
  • Beef labelling View
  • Information for greengrocers View
  • Labelling of packaged foods View
  • Food labelling for catering establishments View
  • The disposal of waste food View
  • Food labelling for bakers View
  • Retail sale and labelling of eggs View
  • A guide for producers of eggs selling directly to consumers View
  • Food labelling for greengrocers View
  • Sandwich labelling View
  • Food labelling for fishmongers View
  • The labelling of sweets View
  • Guidance notes for honey packers View
  • Guidance notes on jam and similar products View
  • Colours in restaurant and take-away food View
  • Specified allergenic ingredients - commonly asked questions View
  • Meat products compositional standards View
  • Genetically modified foods - commonly asked questions View
  • Advice for caterers on food allergens and intolerance View
  • Food sampling by authorised officers View

Safety

  • Age restricted products View
  • Tobacco and children View
  • Selling safe used furniture View
  • Selling used gas cooking appliances View
  • Unsafe goods - liability for damage or injury View
  • Sales of aerosol spray paints View
  • Selling safe part-worn tyres View
  • Safety of goods in rented accommodation - landlords and letting agencies View
  • Selling new and used prams and pushchairs View
  • Restrictions on the sale of knives and other bladed items View
  • Selling new nightwear View
  • Cosmetic products - safety, composition and labelling View
  • Electrical equipment View
  • Nickel and cadmium in jewellery and clothing View
  • Cigarette lighter refills and solvents View
  • Ornamental and novelty giftware - a guide for retailers View
  • Product safety - due diligence View
  • Keeping within the law in pubs, restaurants and cafes View
  • Selling safe toys View
  • Mini-motos, quad bikes and off-road vehicles - a guide for retailers View
  • Selling safe second-hand electrical goods View

Weights and measures

  • Guidance notes on average quantity View
  • Small bakers and average weight View
  • Keeping within the law in pubs, restaurants and cafes View
  • Weighing equipment in use for trade View
  • Information for butchers View
  • Information for fishmongers View
  • Information for greengrocers View
  • Price marking of goods for retail sale View
  • Guidance notes for honey packers View
  • Guidance notes on jam and similar products View

Other

  • The composition and use of packaging View
  • Safety of goods in rented accommodation - landlords and letting agencies View
  • Retail sale of fireworks View
  • Underage sales of alcohol View
  • Trading standards visits and inspections - frequently asked questions View
  • Accurately describing goods and services View
  • A guide to the retail sale of pet food View
  • One day and occasional sales: a guide for venues View
  • Companies and business names View
  • Staying legal during the Olympics View
  • Energy rating information - a guide for retailers View
  • The use of membership/approval logos and claims of approval View
  • A guide to the Consumer Protection from Unfair Trading Regulations 2008 View
  • Credit brokers - fees View
  • Do you sell at car boot sales? View
  • Specified allergenic ingredients - commonly asked questions View
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Southend-on-Sea Trading Standards Service, Southend-on-Sea Borough Council, Trading Standards, Civic Centre, Victoria Avenue, Southend-on-Sea. SS2 6ZG.  Telephone: 08454 04 05 06   Fax: Fax: (01702) 215051   Electronic Mail: tradingstandards@southend.gov.uk