Allergens - Advice to Restaurants, Caterers and Takeaways
It
is very important for all caterers to be aware about food allergy and to take it
seriously. This is because when someone eats a food they are allergic to, even
the tiniest amount, this can cause a very severe reaction called anaphylaxis.
In the UK about 10 people die every year from an allergic reaction to food and
many more end up in hospital. In most cases, the food that causes the reaction
is from a restaurant, pub, hotel or takeaway.
So,
if someone with a food allergy asks you whether a dish contains a certain food,
you should never guess the answer. Find
out the information the customer wants and let them decide if they can eat the
food.
Guidance
provided below
will help your business to provide good customer service and comply with the
law.
The
guidance is:
Advice
on common allergens and foods likely to contain them. Download WORD
or Adobe
Acrobat
Advice
on practical steps that you can take to reduce the risk of a customer suffering
an allergic reaction to the food you serve. Download WORD
or Adobe
Acrobat
A
notice for you to display in your premises. Download WORD
or Adobe
Acrobat
Labels
which you can use on your menus. Download WORD
or Adobe
Acrobat
A
self assessment guide to help you through this process. Download WORD
or Adobe
Acrobat.
The guidance provides general advice and guidance, for further information please contact us on 0845 3303313
Copyright © Coventry Trading Standards Service 2001- 2008
Coventry, Trading Standards Service, Broadgate House,
Broadgate, Coventry, West Midlands CV1 1NH
Telephone Consumer Direct on 08454 04 05 06
Electronic
Mail to Consumer Direct