Consumer Advice

Last year our consumer advice section dealt with more than 8,000 contacts. This web site provides information and advice 24 hours a day to help consumers solve their own problems.

• Safety warnings
• Guidance notes and leaflets

From this page you can go to our self-help advice sheets. If you are a Derby City trader or resident, we can send you leaflets including those produced by other organisations such as The Office of Fair Trading and The Department of Trade and Industry.

It is also possible to search the notes and leaflets for a relevant word or words. Check latest news for updates.

Guidance notes and leaflets

Either go to listing

• Our self-help advice sheets

Or search the advice sheets and leaflet titles

This search will return all pages which match any of your selected words. Searching for 'food health' will find pages which include the words 'food' OR 'health' but will not find part words, for example, a page containing the word 'heal'. The search is not case sensitive.