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Contacting Us

Consumer Advice

Telephone and email advice in Derby City is now provided by Consumer Direct East Midlands.

Consumer Direct is a telephone and online consumer advice service, which is supported by local authorities in the East Midlands and by the Department of Trade and Industry.

If you wish to contact Consumer Direct, please call: 

(Minicom users should call on 08451 28 13 84).

To e-mail Consumer Direct, please contact them via their website by clicking on the link below:

http://www.consumerdirect.gov.uk/contact_us.shtml 

If you prefer face-to-face advice you can visit our Trading Standards office:

Trading Standards       Monday - Friday 10 am to 4 pm 
Celtic House 
First Floor 
Friary Street
Heritage Gate
Derby 
DE1 1QX

We also currently provide outreach work at the following surgeries: