2012 Conference Programme
The TSI Conference is renowned for its packed and varied open programme.
Three Plenaries
See menu on the left for booking information and details of
- exhibition bookings
- sponsorship
- mini-theatres
- evening events
- accommodation
...TSI Conference five a side football tournament - see bottom of this page...
Outline programme
Speakers include:
- Gillian Guy Chief Executive Citizens Advice
- Norman Lamb Minister for Employment Relations, Consumer and Postal Affairs
- Ron Gainsford OBE Chief Executive TSI
- Malcolm Harbour MEP
- Ian Peters Managing Director Centrica
- Jean Marc Noel Founder Trusted Shops
- Ian Murray MP Shadow Minister for Employment Relations, Consumer and Postal Affairs
- Dr Ruth Hussey OBE Director Public Health Transition Team
- Dr Mike Grady co-author The Marmot Strategic Review of Health Inequality in England
- Baroness Christine Crawley former MEP and deputy shadow Whip
- Andrea Crossfield Director Tobacco Free Futures
- Arnold Pindar President ANEC
- Philip Collins Chair OFT
- John Lewis Chief Executive BVLRA
- Janet Maxwell Regional Director of Health Berkshire
Monday 25 June
13:30 Jeanne Bisgood Golf Tournament - Tee-off at Ellesmere Golf Club
15:00 -17:30 The registration and mini-theatre desks are open
19:30 Welcome Reception Trafford Room Midland Hotel -ticket holders only
Tuesday 26 June
08:00 Registration, information and mini-theatres desks open
09:30 Exhibition and catering opens
10:00 Mini-theatre programme begins
10:00 -15:00 Consumer Challenge Quiz – semi-finals and final
10:00 Formal opening of exhibition by Norman Lamb, Minister for Employment Relations, Consumer and Postal Affairs
10:30 Meet the Minister
11:00 Official opening of Conference
11:00 Plenary: ‘Code name: consumer confidence’
Sponsored by Centrica
Facilitator: Julia Bradbury
Most traders wish to stay within the law and industry codes of practise can set the tone for the way consumer expect businesses to behave.
But trading standards cannot enforce codes of practice, nor do they set the standards, and while not all associations have the resources to enforce their own codes, how trustworthy are they?
Meanwhile the consumer is faced with a sea of codes when looking to purchase safely. Conference will discuss how to empower not confuse consumers and how to work with various trade sectors to improve standards and compliance.
12:15 Hero Awards
13:45 - 14:45 Masterclass sponsored by QEB
Pushing the right buttons: how to prosecute crime online
15.00 Five a side football Soccer Dome Manchester
16:00 Playsafe judging
17:05 Mini-theatre programme ends
17:10 TSI Council Meeting
17:30 Exhibition closes
19:00 Trainee TSO dinner
19:30 Conference dinner
19:30 PRS Party night
Wednesday 27 June
08:00 Registration, information and mini-theatres desks open
09:00 Exhibition and catering opens
09:30 Mini-theatre programme begins
10:00 - 11:00 BSI presentation
10:00 -16:00 Young Consumers of the Year competition – semi-finals and finals
11:00 Plenary: ‘Pushing the door open on Europe’
Chaired by Baroness Christine Crawley
The day that the UK accepted the opening of the channel tunnel, we effectively signed up to being in Europe, euro or no euro. Cross-border travel and an unprecedented level of cross-border of purchasing of goods and services have followed. For economists and politicians across Europe the past two years have delivered a harsh period of debt assessment and government anxiety.
But for the consumer, concerns about governments reneging on their debts are not high on their purchasing concerns. They are more interested in seeking out the cheap deal, fast delivery, simple and quick methods of purchasing from wherever they can find it.
Conference will discuss where UK plc fits in to trading oversees, how business can be helped, the issues around EU directives, and data collection and intelligence which can help this busy market thrive and consumers grow more confident.
12:45 West Yorkshire Lunch sponsored by Status - Midland Hotel – invitation only
13:30 -14:30 BSI presentation
14:30 - 15:30 Masterclass CELG sponsored by Cambridgeshire trading standards
Financial Capability and Inclusion- a consumer problem, therefore a trading standards problem! With our limited budgets how can we justify getting involved?
15:30 Consumer Congress Workshop: 'Where do local consumers fit into the rapidly developing consumer landscape?'
17:05 Mini-theatre programme ends
17:15 Presentation on new National Trading Standards Board
17:30 Exhibition closes
19:30 TSI Party night
Thursday 28 June
08:00 Registration, information and mini-theatres desks open
09:00 Exhibition and catering opens
09:30 Mini-theatres programme begins
09:30-12:00 NMO Open door exhibition – try and test equipment
10:50 Mini-theatre programme ends
11:00 - 12:15 Plenary: ‘The priorities of the health agenda’
Chaired by Lynn Fauld-Woods
The public health agenda is wide reaching and falls to us all. Our work impacts on the mental health of communities under siege from scamming mail, door stepping energy sales, rogue traders and internet fraudsters.
We are involved in interventions to stop children eating unhealthily at school, taking up smoking and drinking under-age. We take steps to prevent the wrong animals entering the food chain and intervene in the sale of counterfeit alcohol. We work with hospitals to make sure children’s wards are safe, that their weighing machines are correct.
With the introduction of Well-Being Boards, trading standards will need to prioritise its work and be inventive in choosing partners to increase our impact and to access vital funding for specific health projects. We need to work on improve our shared intelligence and more closely with the voluntary sector – and we need to stay focussed and deliver valuable outcomes.
12:30 College of Fellows’ lunch – invitation only
13:00 Exhibition and catering closes
13:45 - 15:30 The Institute celebrates success
Master of ceremonies Bryan Lewin
Honorary Awards
College of Fellows Annual Lecture:
From Bootleggers to Bombs and Boards by Carol Brady
TSI Prizewinners and Graduation Ceremony
Other events:
Jeanne Bisgood golf tournament
Tee-off 13.30 Monday 25 June at Ellesmere Golf Club - bookings via Andrew Beckett. Entry form will appear shortly.
5 a side football tournament
The pitch is provisionally booked for two hours between 15:00-17:00 on Tuesday 26 June
Enter your team for only £20. Qualified referee.
The venue is the Soccer Dome Manchester M17 8DD
To book your team a place contact Bilal.Khan@cheshireeast.gov.uk
There are currently four teams registered.
- Cheshire East
- Islington
- Sandwell
- Staffordshire