Chairman's welcome
It is with very great pleasure that I invite you to the 2011 trading standards and consumer affairs conference and exhibition in Bournemouth.
The new financial and legislative environment in which trading standards and other local authority regulatory services will need to operate means that Conference 2011 promises to be a invaluable event where new ideas are born, good practice is shared and the whole of trading standards is re-invigorated through debate, learning and innovation.
Conference has built a huge reputation as a busy, informative and professional event. The combination of plenary sessions, mini-theatres, masterclasses and exhibition offers a fantastic opportunity for you to keep up to date on the latest developments and to explore innovative strategies for delivering the required outcomes for your communities. Conference 2011 will be of enormous value and I urge you to book early.
Peter Heafield
Chairman, Trading Standards Institute