A link from this website to that of any other organisation, company or individual shall NOT imply any approval or warranty as to the standing and capability of any such organisation, company or individual by this organisation.
We reserve the right to refuse to establish a link to another website, without explanation.
UK Central, Local & Quasi Government Sites
Overseas Government and Other Sites
Sites with Product Recall Information
Ombudsmen and Regulators
Consumer Organisations
Trade Bodies and Copyright & Intellectual Property Protection
Professional Bodies
European Organisations
Legal Sites
Miscellaneous Sites
UK Central, Local & Quasi Government Sites
Audit Commission including access to the 'Best Value Inspection Service'
Audit Scotland
BSI British Standards Institution
Business Eye Wales
Business Link DTI site offering practical help and advice for business
Cabinet Office
Companies House
Consumer Focus statutory organisation created through the merger of energywatch, Postwatch and the National Consumer Council, Welsh and Scottish Consumer Councils
COSLA Convention of Scottish Local Authorities
crimereduction.gov.uk providing information and resources for people working to reduce crime in their local areas
CPS Crown Prosecution Service
Court Service (England and Wales)
Department for Business, Innovation and Skills (merger of BERR and DIUS)
Department for Communities and Local Government
DEFRA Department for Environment, Food & Rural Affairs
Department for Transport
Department of Health
Digital UK - Local government's guide to the digital TV switchover
Directgov - Latest and widest range of public service information
Directory of Local Government on the Web
Eatwell FSA advice site for consumers
Environment Agency
Euro Information the Official Treasury euro resource
Financial Services Authority
FSA Food Standards Agency
Government News Network
HM Revenue & Customs
Home Information Pack website
HSE Health and Safety Executive
Information Commissioner
info4local Information for Local Government from Central Government
Intellectual Property Office
LACORS Local Authorities Coordinators of Regulatory Services
LGA Local Government Association
LGCnet Local Government Chronicle's on-line information service
Local Better Regulation Office
London Councils
Medicines and Healthcare Products Regulatory Agency
Ministry of Justice
Money Made Clear Consumer Information from the Financial Services Authority
NWML National Weights and Measures Laboratory
Northern Ireland Executive
Northern Ireland Department of Enterprise, Trade and Investment Consumer Affairs & Trading Standards Service
OFT Office of Fair Trading
Office of Public Sector Information
Public Policy Exchange holds regular interactive seminars for policy discussion
Scottish Government
Scottish Parliament
SEPA Scottish Environment Protection Agency
The Stationery Office Books, publications and official documents
UK Parliament
Vehicle Certification Agency
Welsh Assembly Government
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Overseas Government and Other Sites
econsumer.gov for cross-border e-commerce complaints
Product Recalls Australia
New Zealand Consumers' Institute
OIML International Organisation of Legal Metrology
US Consumer Product Safety Commission United States Federal Regulatory Agency
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Sites with Product Recall Information
Electrical Safety Council
Industry Canada Recall Site
Medicines and Healthcare Products Regulatory Agency
Product Recalls Australia
New Zealand Consumers' Institute
RAPEX European product safety website
US Consumer Product Safety Commission United States Federal Regulatory Agency
Vehicle & Operator Services Agency Recall Database
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Ombudsmen and Regulators
Architects Registration Board
ASA Advertising Standards Authority
ABTA Association of British Travel Agents
British and Irish Ombudsman Association
British Board of Film Classification
BSI British Standards Institution
Charity Commission
Civil Aviation Authority ATOL Section
Committee of Advertising Practice ASA Codes of Advertising and Sales Promotion
Energy Supply Ombudsman
Financial Ombudsman Service
Financial Services Authority
Financial Services Authority Consumer Information
FSA Food Standards Agency
The Furniture Ombudsman
Gas Safe Register replaces Corgi gas registration scheme
Gambling Commission
Information Commissioner
Internet Watch Foundation UK monitoring organisation
Medicines and Healthcare Products Regulatory Agency
National Lottery Commission
OFCOM Office of Communications
OFGEM Office of Gas and Electricity Markets
OFWAT Economic Regulator for the Water Industry in England and Wales
Otelo Office of the Telecommunications Ombudsman
PHONEbrain PhonepayPlus website aimed at young people to educate them about how to recognise premium rate services and the costs involved
PhonepayPlus regulatory body for premium rate charged telecommunications services
Propert Ombudsman Service
Registered Digital Installers Licensing Body (RDI-LB)
Removals Industry Ombudsman Scheme
Scottish Legal Services Ombudsman
Security Industry Authority
S.H.O.P.S - The National Newspaper Safe Home Ordering Protection Scheme
Surveyors Ombudsman Service for complaints about Chartered Surveying Firms, Surveyors, and Estate Agents
UKAS United Kingdom Accreditation Service
VSC Video Standards Council
Wine Standards Board
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Consumer Organisations
Air Transport Users Council
BBC Watchdog On-Line
BEUC The European Consumers' Organisation
CCWater Consumer Council for Water
Consumer Focus statutory organisation created through the merger of energywatch, Postwatch and the National Consumer Council, Welsh and Scottish Consumer Councils
Consumers International the global voice for consumers
Foodaware Consumers' Food Group
General Consumer Council for Northern Ireland
National Consumer Federation
Royal Society for the Prevention of Accidents
The Timeshare Association
Which? Formerly the Consumers' Association
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Trade Bodies and Copyright & Intellectual Property Protection
ACID Anti Copying in Design
The Anti-Counterfeiting Group
ABTA Association of British Travel Agents
Authentics Foundation international non-governmental organization dedicated to raising public awareness of counterfeits
British Retail Consortium
BVRLA British Vehicle Rental and Leasing Association
Committee of Advertising Practice ASA Codes of Advertising and Sales Promotion
CBI Confederation of British Industry
Copyright Licensing Agency
Council of Mortgage Lenders
ELSPA – Entertainment and Leisure Software Publishers Association
Energy Retail Association
FAST Federation Against Software Theft
Federation of Master Builders
FISA - Finance Industry Standards Association
GCC General Chiropractic Council
INCPEN Industry Council for Packaging and the Environment
Intellectual Property Group
Intellectual Property Office
MCPS Mechanical-Copyright Protection Society Ltd (music piracy)
Master Locksmiths Association
National Association of British Market Authorities
National Association of Estate Agents
National Federation of Roofing Contractors
Piracyisacrime.com – Industry Trust for IP Awareness
Resort Development Organisation formerly Organisation for Timeshare in Europe
Retail Motor Industry Federation
Scottish Motor Trade Association
UKAS United Kingdom Accreditation Service
VSC Video Standards Council
WIPO World Intellectual Property Organization
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Professional Bodies
CIEH Chartered Institute of Environmental Health
Institute of Plumbing and Heating Engineering
Institute of Trade Mark Attorneys
National Association of Estate Agents
Royal Environmental Health Institute of Scotland
Royal Institution of Chartered Surveyors
Royal Institute of Public Health
Trading Standards Institute
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European Organisations
BEUC The European Consumers' Organisation
eYouGuide to your rights online
Health and Consumer Protection Directorate - General
Consumer Affairs
Food and Feed
Public Health
ECC United Kingdom Information and support for consumers shopping across the EU
European Commission Representation in the UK
European Consumer Safety Association
European Food Safety Authority
EMeTAS European Metrological Type Approval Service
European Parliament Multilingual Service
isitfair.eu Guide to the Unfair Commercial Practices Directive for consumers
PROSAFE Product Safety Enforcement Forum of Europe
RAPEX European product safety website
WELMEC European Co-operation in Legal Metrology
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Legal Sites
Advice Services Alliance Alternative Dispute Resolution Site
BAILII British and Irish Legal Information Institute
eYouGuide to your rights online
UK European Consumer Centre hosted by The Trading Standards Institute
UK European Consumer Centre for Services hosted by The Trading Standards Institute
Citizens Advice (formerly NACAB)
Advice Guide Published by Citizens Advice Bureau
Community Legal Service Direct
Companies House
Consumer Credit Counselling Service
Consumer Direct - online advice and information service for consumers
CPS Crown Prosecution Service
Court Service (England and Wales)
Fundraising Standards Board
isitfair.eu Guide to the Unfair Commercial Practices Directive for consumers
Scottish Courts
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Miscellaneous Sites
AA Car Data Check
Amstel Testing Ltd - Cookware test house
Anti-Phishing Working Group – Report Phishing
BBC Watchdog On-Line
Birmingham Assay Office
BSI British Standards Institution
Buying Electrical Goods Online? The Safe Shoppers Guide - Electrical Safety Council web pages
Charityfacts.org
Consumer Direct - online advice and information service for consumers
Cyswllt Defnyddwyr
Dental Complaints Service
Doorstoppers Say No to Doorstep Callers
Eatwell Food Standards Agency advice site for consumers
Experian's Your Credit Report Help Centre - Credit Reference Agency
Fundraising Standards Board
Get Safe Online will help you protect yourself against internet threats
Guidestar UK Information about every charity
Home Information Pack website (Government)
Internet Watch Foundation UK monitoring organisation
isitfair.eu Guide to the Unfair Commercial Practices Directive for consumers
Labfinder - Directory of testing and calibration laboratory facilities
Money Laid Bare Advice from the Financial Services Authority
National Approved Letting Scheme Accreditation scheme for lettings and management agents
OIML International Organisation of Legal Metrology
PHONEbrain PhonepayPlus website aimed at young people to educate them about how to recognise premium rate services and the costs involved
Proof of Age Standards Scheme (PASS)
Public Policy Exchange holds regular interactive seminars for policy discussion
Referenceline A register of firms with their customers unedited references, approved by Hampshire Trading Standards
reviewcentre Product reviews written by consumers
Royal Society for the Prevention of Accidents
The Stationery Office Online Bookshop
TrustMark find reliable and trustworthy building tradespeople
UKAS United Kingdom Accreditation Service
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