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Consumer Protection
from Unfair Trading Regulations (CPRs) |
|
Community Legal Service |
|
Complaints
- writing a letter of complaint |
|
Consultation
(Tell us your views) |
|
Consumers Advice |
|
Consumer Advice
Podcast |
|
Consumer Education |
|
Consumer Rights |
|
Consumer Support Network
(CSN) |
|
Contacting Us |
|
Contacts - business
- consumer |
|
Counterfeiting |
|
Cowboy Builders |
|
Credit (See advice
leaflets and Know
Your Rights) |
|
Credit licensing |
|
Current News |
|
Cyril the Seal
- teaching resource on balanced nutrition |
|
|
|
|
| D |
|
Data Protection scam |
|
Debt
(Advice for students) |
|
Disclaimers |
|
Disputes |
|
Distance Buying (Consumer
advice leaflet - see also Know
Your Rights) |
|
Distance Selling Regulations |
|
Doorstep
Selling |
|
|
| E |
|
Eating Out - see Know
Your Rights |
|
Education |
|
Electric Blankets |
|
Enforcement Policy |
|
Europe |
|
Evidence
- to support your civil claim |
|
Expert
Opinion |
|
Explosives Licensing |
|
|
| F |
|
Fair Trading |
|
Fakes
|
|
Finding Us
|
|
Fireworks
(underage sale of...) |
|
Fireworks
Licensing |
|
Fireworks Safety |
Fireworks Storage
 |
|
Flood Advice |
|
Food |
|
Food
Alerts (link to Food Standards Agency site) |
|
Food
business advice
leaflets |
|
Food
education |
|
Food team |
|
Foot and
Mouth Disease |
|
Foreign Language Labels
(Advice leaflet) |
|
|
|
Frequently Asked Questions (See Consumer
Advice Know
Your Rights) |
|
|
| G |
|
Genetically Modified Foods |
|
Guarantees and Warranties |
|
Guidance Notes and Leaflets for
Businesses |
|
Guidance Notes and Leaflets for
Consumers |
|
Gloucestershire Information |
|
Glue - see underage
sales
|
|
Goods Vehicles
|
|
|
| H |
|
Holidays (See also
Fair Trading section and Know
Your Rights) |
|
Home Authority Principle |
|
Home
Information Packs (HIPs) |
|
Homeworking schemes
(See also Homeworking
advice leaflet) |
|
Horse Passports (See advice
leaflet - Requirements for Horse Identification) |
|
Hotels (See holidays) |
|
Household and appliances repairs - see Know
Your Rights |
|
|
|
| I |
|
Internet Shopping Advice - Our top 10
tips |
|
InBrief Newsletter |
|
|
|
|
| J |
|
|
| K |
|
Killucar |
|
Know Your Rights - Over 100
Frequently asked questions and answers |
|
|
|
| L |
|
Labelling of Food (See
also food
advice leaflets) |
|
Latest News |
|
Legislation |
|
Letters
of complaint |
|
Licensing |
|
Links to other useful organisations
|
|
Loading - see overloaded vehicles
|
|
Local Business Partnership
|
|
Lorry Watch Scheme
|
|
Lottery Tickets - see underage sales
|
|
|
|
|
| M |
|
Mail Order
(See
also Know
Your Rights) |
|
Manufacture and
Storage of Explosives Regulations
|
|
Martin's Pod |
|
Metric or Imperial? |
|
Metrology
Calibration Service |
|
Motorcycle Safety |
|
Motor Vehicles |
|
|
|
| N |
|
Names - Business Names Act 1985
advice leaflet |
|
National
Cold Calling Protocol |
|
News |
|
Newsletter
|
|
Nigerian letter (see scams)
|
|
No Cold
Calling Zones
|
|
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| O |
|
Overloaded goods vehicles (Inc. Lorry Watch Scheme
- See
also public weighbridges)
|
|
|
| P |
|
Packaging |
|
Performance |
|
Performing animals
licence |
|
Personal Protective
Equipment (PPE) |
|
Petroleum
licensing |
|
Podcast |
|
Poisons licensing |
|
Press Releases |
|
Price Marking
(See also Know
Your Rights) |
|
Product Recall |
|
Product
Safety |
|
Property Descriptions
(Business advice leaflet) (See also about us) |
|
Prosecution
Policy |
|
Public
Weighbridges in Gloucestershire |
|
Pubs -
see
Know Your Rights
and licensed
premises advice leaflet) |
|
|
| Q |
|
Quality of Service |
|
Quiz |
|
|
|
| R |
|
Recall - Product Recall advice |
|
Reports |
|
Review of the Year |
|
Rogue Traders
- see also Doorstep Selling |
|
Rights - Over 100 Frequently asked
questions to help you know your rights |
|
Rip-off Tip-off |
|
|
| S |
|
Safety |
|
Safety
team |
|
Safety Warnings |
|
Scams (see also Rip-Off
Tip-Off) |
|
Scam Wise |
|
Schools Package |
|
Section Information |
|
Service Plan |
|
Shopping on the
internet |
|
Sidney (Guide to
school lunchboxes) |
|
Smart Shoppers
Guide |
|
Solvents - see underage
sales |
|
Speak out
- tell us what you think |
|
Special
Investigations (see Fair Trading section) |
|
Students |
|
Sudan 1 Dye |
|
Suing
in the County Court |
|
|
| T |
|
Trading Standards Central |
|
Teachers |
|
Telephone Preference
Service |
|
Tobacco - see underage
sales |
|
Trade Information |
|
Talks (See advice
team) |
|
Tyre Safety |
| Tip-off
- Anonymous 'Rip-off
Tip-off' website |
|
|
| U |
|
Uncollected
Goods |
|
Under Age Sales |
|
Unsafe Goods |
|
Useful business contacts
|
|
Useful consumer contacts
|
|
|
| V |
|
Vehicles |
|
Verification |
|
Videos, age restricted - see underage
sales |
|
Views |
|
Vision interactive food hall - see
Food Education |
|
| W |
|
Weights and Measures
(calibration, testing
and hiring of weights) |
|
Weight
Limits - a guide to loading light goods vehicles
(pdf) |
|
(See also overloaded goods vehicles,
Lorry Watch Scheme & public weighbridges) |
|
Welfare of Animals |
|
Weighbridges,
Public |
|
Where to find us |
|
|
| X |
|
| Y |
| Young
People (See schools/colleges and age
restricted sales) |
|
Young
Consumer of the Year Competition |
|
|
|
Z |
|
|
A
to Z
