Gloucestershire Trading Standards - About us

Gloucestershire Trading Standards - consumer protection, consumer advice, trade advice and consumer law

Trading Standards About Us

About Us > How We Work Our service is structured into specialist operational team:
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	Animal Health & Welfare Enforces legislation designed to protect livestock and farm animals. Duties are carried out through attendance at all the county's livestock markets and other random checks at a variety of locations. Contact: Nigel Durnford	Movement Licensing Advice Leaflets Welfare Charter
	Consumer Advice & Community Development Provides impartial civil advice and information and acts as a screening point on behalf of the other sections for matters revealing breaches of the criminal law. Also leads on our consumer education work, highlights consumer issues via the media and promotes our work through talks and displays. Contact: Martin Bruton	Education page Martin's Pod
	Fair Trading Deals with falsely described goods, services and property, breaches of consumer credit laws and problem traders. Also picks up on our more in-depth investigations. A specialist unit is dedicated to tackling the problem of overloaded goods vehicles on the county's roads. Contact: Karen Smith	Cars Fair Trading page Doorstep sellers Overloaded vehicles
	Food and Agriculture Responsible for maintaining standards of quality and quantity of food and agricultural products offered for sale at retail and wholesale level, as well as our weights and measures work. Contact: John Paddock	Food page Calibration Service Public weighbridges
	Product Safety Aims to ensure that goods sold to consumers are safe. Also takes responsibility for age restricted sales, safety of petroleum sites, including petrol filling stations, safe storage of explosives, including fireworks. Contact: Mark Gardiner	Safety page Advice for students Licensing

	We carry out our duties by:
	Advising consumers and businesses Investigating complaints about goods and services Sampling and testing products Inspecting trade premises	Carrying out projects & surveys into various products and trade practices Producing information Organising talks and exhibitions Taking enforcement action
	Legislation We Enforce A wide range of legislation controls the supply of goods and services. From here you can download the following: A summary of legislation in England and Wales A classified list of legislation in England and Wales Copies of Acts of Parliament and Statutory Instruments can be obtained from The Stationery Office
	Our Enforcement Policy

Gloucestershire County Council, Trading Standards, Hillfield House, Denmark Road, Gloucester GL1 3LD
Telephone: (01452) 426201 - Fax: (01452) 426274 - Electronic Mail: tradstds@gloucestershire.gov.uk

Opening Hours: Monday - Friday 8.30am - 5.00pm

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This page was last edited on 19/03/08