Gloucestershire Trading Standards - consumer protection, consumer advice, trade advice and consumer law 

 


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Know Your Rights
 

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Guide to the law

 

Consumer Advice on holidays

 

Package holidays and the disabled traveller

 

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Package Travel

We continue to receive a high number of consumer complaints about holidays.

We give advice on holiday problems as well as enforcing the Package Travel, Package Holiday and Package Tour Regulations 1992.

 

The Regulations cover financial security arrangements which holiday businesses must make, as well as other aspects of the package holiday business, such as advertising, brochures, contracts, surcharge limitations and compensation responsibilities.

   

Gloucestershire Trading Standards, Hillfield House, Denmark Road, Gloucester GL1 3LD
 t: (01452) 426201 - f: (01452) 426274 - e: tradstds@gloucestershire.gov.uk - Opening Hours: Monday - Friday 8.30am - 5.00pm (We do not close for lunch)
 

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