Gloucestershire Trading Standards - consumer protection, consumer advice, trade advice and consumer law 

  Trading Standards  Consumers

 

 
Doorstep Selling

          
 

more info...

 

 
We regularly receive complaints from people who have had work carried out by rogue traders.

 

Typically a trader will call at the door uninvited offering to carry out work on the house, such as repairs to driveways, guttering or fascia boarding.

 

Do not agree to have any work done until:

  • You have checked the trader's name and address.

  • You have been given written notice of a right to cancel if the trader called uninvited.

  • You have checked the price by getting other quotes.

  • You have a clear agreement on the work to be done and how much it will cost.

If you live in Gloucestershire and you are unsure how to handle a trader cold calling at your door, then contact us on 01452 426201, or email our special address at coldcallers@gloucestershire.gov.uk

  

 

Report a rogue trader

Use our anonymous 'rip-off tip-off' facility

 

Doorstep sellers tactics
Be aware of techniques used by shady dealers to get a sale.
 

Coping with doorstep sellers
Some tips on what you should do when a trader calls.

 

National Cold Calling Protocol

What you can expect from local authority staff who call on you.

 

No Cold Calling Zones

An initiative to help residents set up ‘No Cold Calling Zones’ in their neighbourhoods.

 

See also our scams pages.
 

  

 

  

Gloucestershire County Council, Trading Standards, Hillfield House, Denmark Road, Gloucester GL1 3LD
Telephone: (01452) 426201 - Fax: (01452) 426274  - Electronic Mail: tradstds@gloucestershire.gov.uk
Opening Hours: Monday - Friday 8.30am - 5.00pm

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This page was last edited on 20/09/07