This web site provides information and advice 24 hours a day to help consumers solve their own problems.
- Making a complaint or enquiry
- Find a Reputable Trader
- Safety warnings
- Loan Sharks
- Office of Fair Trading
- Rip Off Tip Off Website
- Know your rights - doorstep selling
- Talks and Presentations
- Weight and Measures
- Guidance notes and leaflets
- Other useful contacts
From this page you go to our self-help advice sheets. If you are an Luton trader or resident, we can send you leaflets including those produced by other organisations such as The Office of Fair Trading and The Department of Trade and Industry.
It is also possible to search the notes and leaflets for a relevant word or words. Check latest news for updates.
Guidance notes and leaflets
Either go to listing
Or search the advice sheets and leaflet titles
This search will return all pages which match any of your selected words. Searching for 'food health' will find pages which include the words 'food' OR 'health' but will not find part words, for example, a page containing the word 'heal'. The search is not case sensitive.