Manchester City Council

Business Advice - Helpful Contacts

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On this page you will find a list of helpful business contacts. Click on the type of organisation you require for full details. For Manchester City Council Trading Standards' contacts, please go to our About Us page.

• Business Link
• Local business advice
• Enforcement services
• Office of Fair Trading
• Government departments
• Regulators
• Neighbouring Trading Standards Departments
• Other organisations

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Business Link

Business Link and businesslink.org are provided by the Small Business Service, an agency of the UK Government. Information is available on their advice telephone line, from their website or face to face at one of their 45 Business Link operators.

Tel: 0845 600 9006
Website: www.businesslink.org.

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Local business advice

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Enforcement services

Customs & Excise
National Advice Service
Tel: 0845 010 9000
Website: www.hmce.gov.uk

Environmental Health
Environmental Health works to protect the health, safety and welfare of those who live in, work in or visit Manchester.
Tel. (0161) 234 4854

Environmental Health has powers to investigate and take action in various matters including:

Food - 
For information, advice or to make a complaint concerning hygiene or quality on the preparation, processing and retailing of food products.
Tel:  (0161) 234 4926

Health & Safety -
For general information and advice or to make a complaint concerning offices, shops, warehouses, hotels and leisure or public entertainment premises.
Tel:  (0161) 234 4911

Pests and Infestations -
For information and requests for pest control services regarding rats, mice, birds, wasps, cockroaches, fleas and bedbugs, or for servicing agreements, anti-static treatments and bird-proofing systems.
Tel:  (0161) 234 4928

Fire
Greater Manchester County Fire Service
Tel: (0161) 736 5866
Website: www.manchesterfire.gov.uk

Health & Safety Executive
Tel: 0870 154 5500 (Infoline)
Website: www.hse.gov.uk
 

Licensing Unit
The Licensing Unit issues licences for a number of different trades and activities.  Telephone enquiries are welcome - application forms can be posted out on request.

Taxis -
Hackney carriage and private hire vehicles
Tel: (0161) 234 4917

Street Collections -
House to house collections, small lottery, street trading applications, taxi advertising
Tel: (0161) 234 4921

Public Entertainment Licences -
Theatre licences, occasional stage plays, cinema licences, late night cafes, boxing/wrestling and martial arts, amusements with prizes, Marriage Act, sex establishments, track betting.
Tel:  (0161) 234 4915

Motor Salvage Operators Registration -
Tel:  (0161) 234 4918

Enforcement Officers -
For all licences issued
Tel:  (0161) 234 4956

Customer Services -
For the Licensing Unit
Tel:  (0161) 234 4918

The Licensing Unit also has a public counter in the Town Hall extension where all application forms are dealt with.
The counter is open 8.45 am - 4 pm Monday to Friday (Wednesday opens at 10 am). 

Police
Greater Manchester Police
Tel: (0161) 872 5050
Website: www.gmp.police.uk

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Government departments

Office of Fair Trading (OFT)
Fleetbank House
2-6 Salisbury Square
London
EC4Y 8JX
Telephone: (020) 7211 8000
Fax: (020) 7211 8800
Website: www.oft.gov.uk

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Regulators

Customs & Excise - National Advice Service
Tel: 0845 010 9000
Website: www.hmce.gov.uk

OFGEM (Office of Gas and Electricity Markets)
130 Wilton Road
London
SW1V 1LQ
Telephone: 0800 887777
Website: www.ofgas.gov.uk

OFTEL
Export House
50 Ludgate Hill
London
EC4M 7JJ
Telephone: (020) 7634 8700
Website: www.oftel.gov.uk

OFWAT
City Centre Tower
7 Hill Street
Birmingham
B5 4UA
Telephone: (0121) 625 1300
Website:  www.ofwat.gov.uk

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Neighbouring Trading Standards Departments

Blackburn with Darwen Borough Council
Trading Standards Service
3-5 Salford
Blackburn
BB1 6HG
Telephone: (01254) 583350
Fax: (01254) 698312

For Blackburn with Darwen Consumer Advice
Telephone: (01254) 585904

Bolton Metropolitan Borough Council
Trading Standards Service
Weston House
Weston Street
Bolton
BL3 2AR
Telephone:  (01204) 336586
Fax:  (01204) 336576
E-mail:  trading.standards@bolton.gov.uk

For Bolton Consumer Advice
Telephone:  (01204) 336593
Fax:  (01204) 336598
E-mail:  consumeradvice@bolton.gov.uk

Bury Metropolitan Borough Council
Trading Standards Department
Textile Hall
Manchester Road
Bury
BL9 0DG
Telephone:  (0161) 253 5566
Fax:  (0161) 253 5547
E-mail:  tradingstandards@bury.gov.uk

Cheshire County Council
Trading Standards
Backford Hall
Backford
Chester
CH1 6EA
Telephone:  (01244) 603704
Fax:  (01244) 603773
E-mail:  tradstan@cheshire.gov.uk
Website: www.tradingstandards.gov.uk/cheshire

For Cheshire Consumer Advice
Telephone:  0845 113 2500

Derbyshire County Council
Public Protection Department
Trading Standards Division
Chatsworth Hall
Chesterfield Road
Matlock
Derbyshire
DE4 3FW
Telephone: (01629) 585858
Fax: (01629) 585917
E-mail: trading.standards@derbyshire.gov.uk

Lancashire County Council
Trading Standards Department
58-60 Guildhall Street
Preston
PR1 3NU
Telephone: (01772) 263569
Fax: (01772) 263648

Oldham Metropolitan Borough Council
Environment and Transport Department
Trading Standards Section
North House
130 Rochdale Road
Oldham
Greater Manchester
OL1 2JA
Telephone:  (0161) 911 4471
Fax:  (0161) 911 3481
E-mail:  env.tradingstandards@oldham.gov.uk

Rochdale Metropolitan Borough Council
Environment Department
PO Box 32
Telegraph House
Baillie Street
Rochdale
OL16 1JH
Telephone:  (01706) 864186/864179
Fax:  (01706) 864212
E-mail:  trading.standards@rochdale.gov.uk

Salford, City of
Environmental Services
Turnpike House
631 Eccles New Road
Salford
Manchester
M50 1SW
Telephone:  (0161) 925 1346
Fax:  (0161) 925 1199
E-mail:  ron.pennington@salford.gov.uk
Website:  www.salford.gov.uk

Stockport Metropolitan Borough Council
Trading Standards Service
Environment & Economic Development Division
Stopford House
Piccadilly
Stockport
SK1 3XE
Telephone:  0845 644 4301
Fax:  (0161) 474 4369
E-mail:  trading.standards@stockport.gov.uk

Tameside Metropolitan Borough Council
Trading Standards & Consumer Services
Environmental Health, Consumer & Bereavement Services
Council Offices
Wellington Road
Ashton-under-Lyne
OL6 6DL
Telephone:  (0161) 342 3941
Fax:  (0161) 342 2288
E-mail: general@mail.tameside.gov.uk

Trafford Metropolitan Borough Council
Trading Standards
9d Crofts Bank Road
Urmston
Manchester
M41 0LL
Telephone:  (0161) 912 3845
Fax:  (0161) 912 3843
E-mail:  trading.standards@trafford.gov.uk

Wigan Metropolitan Borough Council
Environmental Health & Consumer Protection Department
Town Hall
Library Street
Wigan
WN1 1YN
Telephone:  (01942) 827666
Fax:  (01942) 827079
E-mail:  ts@wiganmbc.gov.uk

Warrington Borough Council
Trading Standards
Palmyra House
Palmyra Square North
Warrington
WA1 1JN
Telephone:  (01925) 442678
Fax:  (01925) 442655
E-mail:  tradingstandards@warrington.gov.uk

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Other organisations

Local Authorities Co-ordinators of Regulatory Services
10 Albert Embankment
London
SE1 7SP
Telephone: (020) 7840 7200
Fax: (020) 7735 9977
Website: www.lacors.com

Her Majesty's Stationery Office
Web site gives access to UK legislation since 1988.  It can be reproduced free of charge provided that it is reproduced accurately and that the source and copyright status of the material is made evident to users.
Website:  www.hmso.gov.uk

Companies House
Website:  www.companies-house.gov.uk

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