Manchester City Council

Consumer Advice - Helpful Contacts

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On this page you will find a list of helpful consumer contacts. Click on the type of organisation you require for full details. For Manchester City Council Trading Standards' contacts, please go to our About Us page.

• Citizens advice bureaux
• Office of Fair Trading
• Other consumer contacts
• Neighbouring Trading Standards Departments

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Citizens advice bureaux

The National Association of Citizens Advice Bureaux
Myddleton House
115-123 Pentonville Road
London
N1 9LZ
Telephone Advice Service:  08701 264626 (Open Monday, Tuesday, Thursday & Friday 10am - 4pm)
Websites: www.adviceguide.org.uk
www.citizensadvice.org.uk

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Office of Fair Trading (OFT)

Office of Fair Trading
Fleetbank House
2 - 6 Salisbury Square
London
EC4Y 8JX
Telephone: (020) 7211 8000
Fax: (020)7211 8800
Website: www.oft.gov.uk

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Other consumer contacts

Charity Commission
Tel: 0870 333 0123
Website: www.charity-commission.gov.uk

DTI
Consumer Affairs & Competition Policy
Website: www.dti.gov.uk/cacp

Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London E14 9SR
Tel:  0845 080 1800
Website:  www.financial-ombudsman.org.uk

Financial Services Authority
25 The North Colonnade
Canary Wharf
London E14 5HS
Tel:  0845 606 1234
Fax:  (020) 7676 9713
E-mail:  consumerhelp@fsa.gov.uk
Website:  www.fsa.gov.uk/consumer

Gaming Board for Great Britain
Berkshire House
168-173 High Holborn
London
WC1V 7AA
Tel:  (020) 7306 6200
Fax:  (020) 7306 6266
Website:  www.gbgb.org.uk

Local Authorities Co-ordinators of Regulatory Services
10 Albert Embankment
London
SE1 7SP
Telephone: (020) 7840 7200
Fax: (020) 7735 9977
Website: www.lacors.com

Mailing Preference Service
Freepost 22
London
W1E 7EZ
Website: www.mpsonline.org.uk

National Lottery Commission
101 Wigmore Street
London
W1U 1QU
Telephone: (0845) 712 5596
Website: www.natlotcomm.gov.uk

OFGEM (Office of Gas and Electricity Markets)
130 Wilton Road
London
SW1V 1LQ
Telephone: 0800 887777
Website: www.ofgas.gov.uk

OFTEL
Export House
50 Ludgate Hill
London
EC4M 7JJ
Telephone: (020) 7634 8700
Website: www.oftel.gov.uk

OFWAT
City Centre Tower
7 Hill Street
Birmingham
B5 4UA
Telephone: (0121) 625 1300
Website: www.ofwat.gov.uk

Telephone Preference Service
Telephone: 0845 0700707
Website: www.tpsonline.org.uk

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Neighbouring Trading Standards Departments

Blackburn with Darwen Borough Council
Trading Standards Service
3-5 Salford
Blackburn
BB1 6HG
Telephone: (01254) 583350
Fax: (01254) 698312

For Blackburn with Darwen Consumer Advice
Telephone: (01254) 585904

Bolton Metropolitan Borough Council
Trading Standards Service
Weston House
Weston Street
Bolton
BL3 2AR
Telephone:  (01204) 336586
Fax:  (01204) 336576
E-mail:  trading.standards@bolton.gov.uk

For Bolton Consumer Advice
Telephone:  (01204) 336593
Fax:  (01204) 336598
E-mail:  consumeradvice@bolton.gov.uk

Bury Metropolitan Borough Council
Trading Standards Department
Textile Hall
Manchester Road
Bury
BL9 0DG
Telephone:  (0161) 253 5566
Fax:  (0161) 253 5547
E-mail:  tradingstandards@bury.gov.uk

Cheshire County Council
Trading Standards
Backford Hall
Backford
Chester
CH1 6EA
Telephone:  (01244) 603704
Fax:  (01244) 603773
E-mail:  tradstan@cheshire.gov.uk
Website: tradingstandards.gov.uk/cheshire

For Cheshire Consumer Advice
Telephone:  0845 113 2500

Derbyshire County Council
Public Protection Department
Trading Standards Division
Chatsworth Hall
Chesterfield Road
Matlock
Derbyshire
DE4 3FW
Telephone: (01629) 585858
Fax: (01629) 585917
E-mail: trading.standards@derbyshire.gov.uk

Lancashire County Council
Trading Standards Department
58-60 Guildhall Street
Preston
PR1 3NU
Telephone: (01772) 263569
Fax: (01772) 263648

Oldham Metropolitan Borough Council
Environment and Transport Department
Trading Standards Section
North House
130 Rochdale Road
Oldham
Greater Manchester
OL1 2JA
Telephone:  (0161) 911 4471
Fax:  (0161) 911 3481
E-mail:  env.tradingstandards@oldham.gov.uk

Rochdale Metropolitan Borough Council
Environment Department
PO Box 32
Telegraph House
Baillie Street
Rochdale
OL16 1JH
Telephone:  (01706) 864186/864179
Fax:  (01706) 864212
E-mail:  trading.standards@rochdale.gov.uk

Salford, City of
Environmental Services
Turnpike House
631 Eccles New Road
Salford
Manchester
M50 1SW
Telephone:  (0161) 925 1346
Fax:  (0161) 925 1199
E-mail:  ron.pennington@salford.gov.uk
Website:  www.salford.gov.uk

Stockport Metropolitan Borough Council
Trading Standards Service
Environment & Economic Development Division
Stopford House
Piccadilly
Stockport
SK1 3XE
Telephone:  0845 644 4301
Fax:  (0161) 474 4369
E-mail:  trading.standards@stockport.gov.uk

Tameside Metropolitan Borough Council
Trading Standards & Consumer Services
Environmental Health, Consumer & Bereavement Services
Council Offices
Wellington Road
Ashton-under-Lyne
OL6 6DL
Telephone:  (0161) 342 3941
Fax:  (0161) 342 2288
E-mail: general@mail.tameside.gov.uk

Trafford Metropolitan Borough Council
Trading Standards
9d Crofts Bank Road
Urmston
Manchester
M41 0LL
Telephone:  (0161) 912 3845
Fax:  (0161) 912 3843
E-mail:  trading.standards@trafford.gov.uk

Wigan Metropolitan Borough Council
Environmental Health & Consumer Protection Department
Town Hall
Library Street
Wigan
WN1 1YN
Telephone:  (01942) 827666
Fax:  (01942) 827079
E-mail:  ts@wiganmbc.gov.uk

Warrington Borough Council
Trading Standards
Palmyra House
Palmyra Square North
Warrington
WA1 1JN
Telephone:  (01925) 442678
Fax:  (01925) 442655
E-mail:  tradingstandards@warrington.gov.uk.

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