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On this page you will find a list of helpful consumer contacts. Click on the type of organisation you require for full details. For Northamptonshire County Council Trading Standards' contacts, please go to our About Us page.

and other websites that you may find useful

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Consumer Direct

www,consumerdirect.gov.uk - for  clear, practical consumer advice

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Citizens Advice Bureaux

National Assocation of Citizens Advice Bureau
Website: http://www.nacab.org.uk

to locate your local Citizens Advice Office click on the above link and follow the on screen instructions.

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Information centres

Northamptonshire County Council

Web Site: www.northamptonshire.gov.uk

Kettering Customer Service Centre
Bowling Green Road
Kettering
NN15 7QX
Telephone: (01536) 410333
Fax: (01536) 410795

Tourist Information Centre
Web Site: www.northampton.gov.uk/tourism

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Money and Debt Advice

Northampton Borough Council Home and Money Advice
Telephone: (01604) 238740

Consumer Credit Councilling Services
Telephone: (0800) 138 1111
Web Site: www.cccs.co.uk

Credit Action
Telephone: (0800) 591 084
Web Site: www.creditaction.com

Money Advice is also available at the following Citizen Advice Bureau:

Daventry Citizens Advice Bureau
Telephone: (01327) 706464

Oundle Citizens Advice Bureau
Telephone: (01832) 272044

Rushden Citizens Advice Bureau
Telephone: (01933) 412303

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General Legal Advice

Community Legal Service
Tel: (0845) 6081122
Minicom: (0845) 6096677

'Just ask' Legal Advice'
website: www.justask.org.uk

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Office of Fair Trading (OFT)

Office of Fair Trading
Web Site: www.oft.gov.uk

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Other consumer contacts

Advertising Standards Authority
Web Site:www.asa.org.uk

British Standards Institution
Web Site: www.bsi.org.uk

Charity Commission
Web Site: www.charity-commission.gov.uk

Consumers Association Publishers of Which? Magazine
Web Site: www.which.net/

Department of Trade and Industry
Web Site: www.dti.gov.uk/

East Midlands Regional Local Government Association
Website containing information about Northamptonshire Councils
Website: www.emrlga.gov.uk

Commission of the European Communities
Web Site: www.cec.org.uk/

Environment Agency
Web Site: www.environment-agency.gov.uk

The Euro - The Official Government Web Site
www.euro.gov.uk

Federation Against Software Theft (FAST)
Web Site: www.fast.org.uk

Food Standards Agency
Web Site: www.foodstandards.gov.uk

Government Information Service Web Site
www.direct.gov.uk

Health and Safety Executive
Web Site: www.hse.gov.uk

HM Customs and Excise
Web Site: www.hmce.gov.uk

Her Majesty's Stationery Office - Details of the latest Acts of Parliament and Statutory Instruments
Web Site: www.hmso.gov.uk

Industry Council for Packaging and the Environment
Website: www.incpen.org

Institute of Trading Standards (ITSA)
Website: www.tradingstandards.gov.uk

Internet Watch Foundation UK Monitoring Organisation
Website: www.internetwatch.org.uk

Local Authorities Coordinators of Regulatory Services
Web Site: www.lacors.gov.uk

Department for Environment, Food & Rural Affairs (DEFRA)
Website: www.defra.gov.uk

National Assocation of Citizens Advice Bureau
Website: www.nacab.org.uk

National Association of Estate Agents
Website: www.propertylive.co.uk

National Federation of Consumer Groups
Website: www.nfcg.org.uk

OFGEM
Website: www.ofgem.gov.uk

OFLOT
Website: www.national-lottery.co.uk/inform/oflot.html

OFCOM
Website: www.ofcom.org.uk/

OTELO (Telecommunications Ombudsman)
Website: www.otelo.org.uk/

OFWAT
Website: www.ofwat.gov.uk/

Press Complaints Commission
Website:www.pcc.org.uk

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Neighbouring Trading Standards Departments

To contact any other Trading Standards Service go to the Institute of Trading Standards national website, at www.tradingstandards.gov.uk   and enter your post code

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Have you been bitten by a loan shark?

The Public Protection Project Team, a locally based team, employed by the Government to tackle loan sharks are here to help.

What the Public Protection Project Team can do to help

They can:

  • Offer advice and support
  • Refer you to legitimate credit agencies including credit unions, which are funded especially to help people like you
  • Investigate complaints
  • Prosecute people involved in loan sharking

Contact us

If you or anyone you know has been affected, please call the Public Protection Project confidential Hotline, available 24 hours a day, 7 days a week:

Hotline number: 01604 651099

Click on the image above to download the loan shark leaflet


 

Environmental Health Services

Our Aim

Protect public health and safety and enhance the living working and leisure environment for people in Northamptonshire so as to improve their quality of life.

Areas of Responsibility

Environmental Health services are provided from within the District Councils of Northamptonshire and have a regulatory responsibility for a wide range of legislation directly affecting businesses.

Where to Contact Us

If you want to know more about Environment Health then please telephone or call in at the relevant District Council Offices in whose area you are situated.

Corby Borough Council
Telephone: 01536 402551
www.corby.co.uk

Daventry District Council
Telephone: 01327 871100
www.daventry.gov.uk

East Northamptonshire Council
Telephone: 01832 742122
Website: http://www.east-northamptonshire.gov.uk

Kettering Borough Council
Telephone: 01536 534249
www.kettering.gov.uk

Northampton Borough Council
Telephone: 01604 233500
www.northampton.gov.uk

South Northamptonshire Council
Telephone: 01327 322322
www.southnorthants.gov.uk

Wellingborough Borough Council
Telephone: 01933 229777
www.wellingborough.gov.uk

 

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Copyright © Northamptonshire County Council Trading Standards Service 2003

Northamptonshire County Council Trading Standards Service
Wootton Hall Park, Northampton, Northamptonshire, NN4 0GB
Telephone: (01604) 707900
Fax: (01604) 707901
Electronic Mail: tradestd@northamptonshire.gov.uk

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