| On this page you will find a list of helpful consumer contacts. Click on the type
of organisation you require for full details. For Northamptonshire County Council Trading
Standards' contacts, please go to our About Us page.
and other websites that you may find useful
Consumer Direct
www,consumerdirect.gov.uk - for
clear, practical consumer advice
National Assocation of Citizens Advice Bureau
Website: http://www.nacab.org.uk
to locate your local Citizens Advice Office click on the above link and follow the on
screen instructions.
Northamptonshire County Council
Web Site: www.northamptonshire.gov.uk
Kettering Customer Service Centre
Bowling Green Road
Kettering
NN15 7QX
Telephone: (01536) 410333
Fax: (01536) 410795
Tourist Information Centre
Web Site: www.northampton.gov.uk/tourism
Money and Debt Advice
Northampton Borough Council Home and Money Advice
Telephone: (01604) 238740
Consumer Credit Councilling Services
Telephone: (0800) 138 1111
Web Site: www.cccs.co.uk
Credit Action
Telephone: (0800) 591 084
Web Site: www.creditaction.com
Money Advice is also available at the following Citizen
Advice Bureau:
Daventry Citizens Advice Bureau
Telephone: (01327) 706464
Oundle Citizens Advice Bureau
Telephone: (01832) 272044
Rushden Citizens Advice Bureau
Telephone: (01933) 412303
General Legal Advice
Community Legal Service
Tel: (0845) 6081122
Minicom: (0845) 6096677
'Just ask' Legal Advice'
website: www.justask.org.uk
Office of Fair Trading (OFT)
Office of Fair Trading
Web Site: www.oft.gov.uk
Other consumer contacts
Advertising Standards Authority
Web Site:www.asa.org.uk
British Standards Institution
Web Site: www.bsi.org.uk
Charity Commission
Web Site: www.charity-commission.gov.uk
Consumers Association Publishers of Which?
Magazine
Web Site: www.which.net/
Department of Trade and Industry
Web Site: www.dti.gov.uk/
East Midlands Regional Local Government Association
Website containing information about Northamptonshire Councils
Website: www.emrlga.gov.uk
Commission of the European Communities
Web Site: www.cec.org.uk/
Environment Agency
Web Site: www.environment-agency.gov.uk
The Euro - The Official Government Web Site
www.euro.gov.uk
Federation Against Software Theft (FAST)
Web Site: www.fast.org.uk
Food Standards Agency
Web Site: www.foodstandards.gov.uk
Government Information Service Web Site
www.direct.gov.uk
Health and Safety Executive
Web Site: www.hse.gov.uk
HM Customs and Excise
Web Site: www.hmce.gov.uk
Her Majesty's Stationery Office - Details of the
latest Acts of Parliament and Statutory Instruments
Web Site: www.hmso.gov.uk
Industry Council for Packaging and the Environment
Website: www.incpen.org
Institute of Trading Standards (ITSA)
Website: www.tradingstandards.gov.uk
Internet Watch Foundation UK Monitoring Organisation
Website: www.internetwatch.org.uk
Local Authorities Coordinators of Regulatory Services
Web Site: www.lacors.gov.uk
Department for Environment, Food & Rural Affairs (DEFRA)
Website: www.defra.gov.uk
National Assocation of Citizens Advice Bureau
Website: www.nacab.org.uk
National Association of Estate Agents
Website: www.propertylive.co.uk
National Federation of Consumer Groups
Website: www.nfcg.org.uk
OFGEM
Website: www.ofgem.gov.uk
OFLOT
Website: www.national-lottery.co.uk/inform/oflot.html
OFCOM
Website: www.ofcom.org.uk/
OTELO (Telecommunications Ombudsman)
Website: www.otelo.org.uk/
OFWAT
Website: www.ofwat.gov.uk/
Press Complaints Commission
Website:www.pcc.org.uk
Neighbouring Trading Standards Departments
To contact any other Trading Standards Service go to the Institute of Trading Standards
national website, at www.tradingstandards.gov.uk
and enter your post code
 
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