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Trading Standards
The Local Authority North Somerset Council Welcome to the North Somerset Trading Standards website. This web site is part of our service
to North Somerset residents and businesses but you are welcome to browse this site no matter where you live. Press Releases from North Somerset Trading Standards Press Releases from the Trading Standards Institute
Legal proceedings taken by North Somerset Trading Standards Service
Latest UK consumer product recalls
Between August and October 2011 outbreaks of Schmallenberg virus were reported in both the Netherlands and Germany.
Find out more about the virus that has also now been reported in the UK visiting the Defra website using the link below:
Defra: Schmallenberg virus information
When you are considering buying a used car you want to make sure the paperwork is in order - don't you?
But, if the car is over three years old, how do you know that the MOT Certificate you are shown is genuine?
If the MOT is a fake - is the car safe to Now a new way for you to check a vehicle's MOT history and mileage travelled has been launched. All you need to do is:-
This check will enable you to check the vehicles MOT history and the mileage recorded by the test station at the time of each test.
Buying your first car?
If you are thinking of buying your first car, why not order a copy of our free guide: "ON THE ROAD, A Guide to Buying Your First car".
It's packed with useful advice about the cost of motoring, buying your car, MOT's, things to look out for, your legal rights, how to deal with problems and a range of other topics.
E-mail us at Trading Standards to order your free copy.
Thinking of travelling abroad? Considering returning with tobacco products?
If arriving into the UK from an EU country there are no restrictions on tobacco (and alcohol), However you must meet the conditions below:
More detailed information can be viewed on the HM Customs & Excise website.
There are strict penalties for smuggling prohibited and restricted items or for selling items brought into the UK for personal use. This can include unlimited fines, imprisonment or both.
The UK has an increasing problem with illegally imported tobacco products.
Many of these products have been found to not comply with UK safety standards and may contain excessive levels of harmful substances.
If you have any information or concerns relating to illicit tobacco products please contact Her Majesty's Revenue and Customs (HMRC).
Wise Up WISE UP to the myths and truths of smoking hand rolled cigarettes.
A new campaign is launched by SMOKEFREE South West
If you're planning on flying abroad this year for your holiday, take our advice on baggage weight restrictions:-
Airline baggage weights
Just Tick It is a celebrity backed campaign, launched by the The aim of the campaign is to raise awareness of fake ticketing websites and to provide consumers with simple, practical advice on how to avoid being conned.
Research in 2009 showed that 1 in 5 people knew someone who had bought tickets to a music, sport or theatre event from a fake ticketing website. Victims lost an average of £80 each!.
Try this fake ticket website to see how easy it is to be conned!
For detailed consumer Advice about ticket scams go to Real scam ticket incident affecting a North Somerset resident.
If you've been a victim, report a ticket scam here.
North Somerset Trading Standards works closely with the Avon and Somerset Constabulary on a variety of issues, including under-age sales, counterfeit goods and 'cowboy' tradesmen. Click below to link to their website. Privacy Policy, Disclaimer and Copyright Environmental and Consumer Services Enforcement Policy

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Schmallenberg Virus
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Thinking of buying a used car?

be on the road? How can you check that the mileage is correct?

make a note of the registration number
write down the certificate number (Found at the top of the certificate)
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Tobacco
If you don't meet these conditions, the goods (and any vehicle that transported them) may be seized by HM Customs Officers.
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Going abroad on holiday?
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Just Tick It
Office of Fair Traing (OFT) on 28 May 2010.
Ticket Scams Advice
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