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Consumer Advice - Helpful Contacts
On this page you will find a list of helpful consumer contacts. Click on the type of organisation you require for full details. For North Somerset Council Trading Standards' contacts, please go to our Contact Us page.
Citizens advice bureauxCitizens Advice Bureau, North Somerset BranchThe Badger Centre 3-6 Wadham Street WESTON-SUPER-MARE Somerset BS23 1JY Telephone: 0870 121 2017 Fax: 01934 836206 Citizens Advice Bureau, North Somerset Branch 
Office of Fair Trading (OFT)
Office of Fair Trading
Community Legal AdviceCommunity Legal Advice provides a way for people to get help with their civil legal problems. Launched by the Legal Services Commission on 14 July 2004, it offers free, high quality information and advice for everyone and help with civil legal cases for those who qualify for legal aid. Telephone: (0845) 345 4 345).
Consumer FocusA new consumer champion was launched on 1 October 2008. Consumer Focus is the new statutory organisation campaigning for a fair deal for consumers in England, Wales, Scotland, and, for postal services, Northern Ireland. It was created through the merger of three consumer organisations – energywatch, Postwatch and the National Consumer Council (including the Welsh and Scottish Consumer Councils). The new approach allows for more joined-up consumer advocacy, with a single organisation speaking with a powerful voice and able to more readily bring cross-sector expertise to issues of concern. For more information go to the Consumer Focus website.
Other consumer contactsDepartment for Business, Innovation and Skills (BIS)Ministerial Correspondence Unit Department for Business, Innovation and Skills 1 Victoria Street London SW1H 0ET Telephone: 020 7215 5000 Fax: 020 7215 0105 Department for Business, Innovation and Skills (BIS) ____________________________________________________________ Gas Safe Register (Formerly CORGI) Tel: 0800 408 5500 Email: Gas Safe Email Web: Gas Safe Register ____________________________________________________________ The Food Standards Agency ____________________________________________________________ OFWAT (The water industry regulator) ____________________________________________________________ OFCOM (The communications industry regulator) ____________________________________________________________ OFGEM (The gas and electricity industries regulator)
____________________________________________________________ Security Industry Authority (The authority responsible for the licensing of wheel clampers, door supervisors and security guards)
____________________________________________________________ Phonepay Plus (Regulator of the premium rate telephone line industry) ____________________________________________________________ The Law Society (Professional body for Solicitors in England & Wales) Email: The Law Society ____________________________________________________________ Office for Supervision of Solicitors (Organisation set up by the Law Society to deal with complaints about solicitors in England and Wales) ____________________________________________________________
Safe. Home. Ordering. Protection. Scheme. (SHOPS) ____________________________________________________________ Companies House (The government agency responsible for the registration of companies) ____________________________________________________________ Ask About Games (ELSPA - Entertainment & Leisure Software Publishers Association) Advice regarding computer games ____________________________________________________________ Federation of Master Builders (Find a builder who is a member of the Institute) ____________________________________________________________ Telephone Preference Service Stop those unwanted telephone calls! ____________________________________________________________ Mailing Preference Service Stop junk mail ____________________________________________________________ Credit Unions Information regarding alternative credit If you have difficulty obtaining credit have you considered joining a credit union? Credit Unions are financial co-operatives owned and controlled by their members. They offer savings and loans plus they are local and ethical. Each Credit Union has a "common bond" which determines who can join it. The common bond may be for people living or working in the same area, people working for the same employer or people who belong to the same association, such as a church or trade union. Further information on Credit Unions is available from: ABCUL (The Association of British Credit Unions)Holyoake House Hanover Street Manchester M60 0AS Telephone: 0161 832 3694 E-mail: ABCUL Association of British Credit Unions There is a local credit union for people living and working in Weston-super-Mare. Their contact details are: Weston-super-Mare & District Credit Union Ltd13 Orchard Street Weston-super-Mare BS23 1RG Telephone: 01934 429573 E-mail Weston super Mare Credit Union ____________________________________________________________ Chartered Institute of Plumbing and Heating Engineering Find a plumber or heating engineer who is a member of the institute ____________________________________________________________ Vehicle MOT Authentication Check whether the MOT Certificate accompanying a vehicle you have bought is genuine or not ____________________________________________________________ Parkers Guide A guide to new and used car prices. A must for anyone buying, selling or trading in a used car ____________________________________________________________ A host of other useful consumer links can be accessed
Neighbouring Trading Standards Departments
Bath & North East Somerset
Bristol
Somerset County
South Gloucestershire
Wiltshire
 North Somerset Council Trading Standards
North Somerset Council, Trading Standards Service, Somerset House, Oxford Street, Weston super Mare, Somerset, BS23 1TG |
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