Last year our consumer advice section dealt with more than 3050 complaints as well as a large number of general enquiries. This web site provides information and advice 24 hours a day to help consumers solve their own problems.

• Safety warnings
• Guidance notes and leaflets
• Office of Fair Trading
• Other useful contacts

From this page you go to our self-help advice sheets. If you are a Northumberland trader or resident, we can send you leaflets including those produced by other organisations such as: the Office of Fair Trading, Department of Trade and Industry and the Ministry of Agriculture, Fisheries and Food.

It is also possible to search the notes and leaflets for a relevant word or words. Check latest news for updates.

Guidance notes and leaflets

Either go to listing

• Our self-help advice sheets
• Consumer Action Pack