Oldham Council

About Our Service

This page includes information on:

About Us
Strategic Priorities
Satisfied with our service?
Contacting Us

Operational information
Enforcement and Prosecutions Policy

Want to know more?

About Us

We have 5 Strategic Objectives, which are driven by the demands of central government, local politicians and customer demands. These are:

To take action in Oldham now to:
1. Prevent people being the victims of commercial crime in their own home;
2. Disrupt traders operating in the informal economy;
3. Prevent harm to children and nuisance caused by young people from access to restricted goods;
4. Ensure fair competition through goods and services being accurately measured, correctly described and priced; and
5. Prevent unsafe goods from entering the market place.

Strategic Priorities

Every 6 months, we produce a document identifying the Strategic Priorities for the service. This document sets out what we have done and are planning to do to further our 5 strategic objectives (shown above). It includes information on the outcome of planned operations and our proposed projects for the coming 6 months. The document is based upon the National Intelligence Model and fits with the Greater Manchester Against Crime Business Partnership Model, which is available at www.gmac.org.uk.

Satisfied with our Service?

If one of our staff has exceeded your expectations- then we would be delighted to know about it- please send your compliments to the Trading Standards, Sir Robert Peacock House, Vulcan Street, Oldham OL1 4LA.

On the other hand, if we have fallen below your expectation- then we would also like to know about it- please send your complaint to Trading Standards , Sir Robert Peacock House, Vulcan Street, Oldham OL1 4LA. If we then fail to rectify you complaint you can make use of the Council's corporate complaints procedure via www.oldham.gov.uk/contact_us.htm.