Consumer Advice

Last year our consumer advice section dealt with more than 2,000 complaints as well as a large number of general enquiries. This web site provides information and advice 24 hours a day to help consumers solve their own problems.

• Safety warnings
• Guidance notes and leaflets
• Office of Fair Trading
• Other useful contacts
• Community Legal Services Spoken Word Advice Pack (new for 2007)

From this page you go to our self-help advice sheets. If you are an Sefton MBC trader or resident, we can send you leaflets including those produced by other organisations such as The Office of Fair Trading and The Department of Trade and Industry.

It is also possible to search the notes and leaflets for a relevant word or words. Check latest news for updates.

Guidance notes and leaflets

Either go to listing

• Our self-help advice sheets
• Guidance notes and leaflets you can order from us

Or search the advice sheets and leaflet titles

This search will return all pages which match any of your selected words. Searching for 'food health' will find pages which include the words 'food' OR 'health' but will not find part words, for example, a page containing the word 'heal'. The search is not case sensitive.

Sefton Metropolitan Borough Council, Environmental Protection Department, 1st Floor, Magdalen House, Stanley Precinct, Trinity Road, Bootle, Merseyside. L20 3QZ. Telephone: (0151) 934 2089   Fax: (0151) 934 2106   Electronic Mail: consumer.advice@environmental.sefton.gov.uk