Consumer Advice

Consumer Advice is delivered by Consumer Direct, to register a Consumer Complaint online, use the following link: Consumer Direct On-line Complaint and follow the instructions

To contact Consumer Direct by telephone, call 08454 040506. To visit the Consumer Direct website to see information on your rights as a consumer, and what to do if things go wrong click the Consumer Direct logo:

Below are links to: Safety Warnings; Consumer Information (news); links to other usefeful sites and contacts:

• Safety warnings
• Guidance notes and leaflets
• Office of Fair Trading
• Other useful contacts

It is also possible to search the notes and leaflets for a relevant word or words. Check latest news for updates.

Guidance notes and leaflets

Either go to listing

• Our self-help advice sheets

Or search the advice sheets and leaflet titles

This search will return all pages which match any of your selected words. Searching for 'food health' will find pages which include the words 'food' OR 'health' but will not find part words, for example, a page containing the word 'heal'. The search is not case sensitive.

Our address is:

Sheffield Trading Standards,
2-10 Carbrook Hall Road,
Sheffield S9 2DB

For full contact details see: Contact Us

Sheffield City Council Trading Standards, 2-10 Carbrook Hall Road, Sheffield, South Yorkshire S9 2DB
Telephone: (0114) 2736290   Fax: (0114) 2736248   Electronic Mail: trading.standards@sheffield.gov.uk