About Us

On This Page

• Motor Trade Partnership
• Recent Publicity
• Satisfied With Our Service
• Contacting Us

Related Pages

• Fair Trading
• Metrology
• Product Standards
• Responsible Retailing

About Us

Trading standards is a service run by Sheffield City Council. Our staff are responsible for the enforcement of laws controlling the accuracy, description, price, quality, quantity, and safety of goods and services covering such matters as:

• Age restricted sales
• Agricultural products
• Consumer credit
• Targeting rogue traders
• Food standards
• Product counterfeiting
• Trade descriptions
• Property misdescriptions
• Unsafe goods
• Weights and measures

We are here to protect...

YOU the consumer from being ripped off by crooks and cowboys
YOU the trader from being damaged by unfair and illegal competition

And to help...

YOU the consumer by dealing with your complaints and giving advice
YOU the trader by advising you how to comply with the laws that affect your goods and services

Motor Trade Partnership (MTP)

Sheffield Trading Standards 'South Yorkshire Motor Trade Business Partnership Scheme' the aim of which is to develop a 'motor trade partnership' that will help consumers to buy with confidence and assist those reputable businesses wishing to demonstrate a commitment to trade fairly.

Use the link, Motor Trade Partnership logo, below, to go to the Home page of the scheme or, to go directly to the Sheffield section, which includes a list of member dealers in Sheffield, visit: Sheffield Members

Recent Publicity

What did the Council ever do for us?

Based on the 'What did the Romans ever do for us?' syndrome, Sheffield Council is running a 'What did the Council ever do for me?' campaign. The first subject of the campaign is Sheffield Trading Standards, featuring Naomi from Handsworth, pictured below. For more details of this campaign, others to follow and, for a chance to appear on the posters, please see:

"All too often people simply aren't aware of the huge range of services that their Council provides. Most people are under the impression that councils do little more than empty bins and sweep the streets. One of our agreed key campaign themes in the Residents Communications Strategy aims to tackle the 'what did the Romans ever do for us' syndrome. In actual fact, the Council provide over 400 different services every day. In the first of a series of campaign advertisements, Naomi from Handsworth was featured to shout about the fact that the Council makes sure she doesn't get half measures at the petrol station, thanks to Trading Standards. You may have seen the posters around the city. More advertisements are planned to highlight other vital services that the Council provides including The Register Office, Music Service, and more."

Satisfied With Our Service

To help us improve how we work, we need to know how you feel we are performing.

Please let us know if you have been satisfied with the service you have received from our staff, or tell us if you have any criticisms or suggestions for improvements.
Your views can be forwarded to us on our e-mail contact form, click here: response form.

Or, you can contact us by any of the means listed below (Contacting Us). Any comments you make will be taken into account to help in improving and developing the service and determining where resources should be concentrated.

Contacting Us

Acting Chief Trading Standards Manager: Phil Glaves

By Post:

Sheffield Trading Standards,
2-10 Carbrook Hall Road,
Sheffield S9 2DB

Electronic Mail: trading.standards@sheffield.gov.uk

You can contact us by telephone on the following numbers:

Consumer Advice: (0114) 273 6289
Metrology : (0114) 273 6291
Product Standards: (0114) 273 6286
Fax (all): (0114) 273 6248

Sheffield City Council Trading Standards, 2-10 Carbrook Hall Road, Sheffield, South Yorkshire S9 2DB
Telephone: (0114) 2736290   Fax: (0114) 2736248   Electronic Mail: trading.standards@sheffield.gov.uk