Sheffield City Council


Consumer Advice - Helpful Contacts


On this page you will find a list of helpful consumer contacts. Click on the type of organisation you require for full details. For Sheffield City Council Trading Standards' contacts, please go to our About Us page.


Citizens advice bureaux

Citizens Advice Bureaux (CAB) are able to advise on employment, housing, money, debt, and small business matters.

For details of Citizens advice bureuax, click on the Link below:

National Association of Citizens Advice Bureaux

Information can also be found at: www.adviceguide.org.uk


Information centres

Reception, Reference & Information
Central Library
Surrey Street
Sheffield S1 1XZ
Telephone: (0114) 273 4736/273 4737
Web Site: www.sheffieldhelpyourself.org.uk
Electronic Mail: information.library@sheffield.gov.uk

Please note, Reception, Reference & Information does not operate an advice service, nor can it pass on e-mail enquiries to other advice agencies.

Office of Fair Trading (OFT)

Office of Fair Trading (OFT)
Fleetbank House
2-6 Salisbury Square
London EC4Y 8JX
Telephone: 08457 224499

Web Site: http://www.oft.gov.uk
Publications: http://www.oft.gov.uk/advice_and_resources/publications/

Please be aware that the OFT cannot provide advice or assistance to individual consumers or traders.


Other consumer contacts

Charity Commissioin Tel: 0870 333 0123
Website: http://www.charity-commission.gov.uk

BIS (Department for Business Innovation & Skills)
(Formerly BERR)
Head Office
66-74 Victoria Street
London
SW1 6SW
Website: http://www.bis.gov.uk

OFWAT
City Centre Tower
7 Hill Street
Birmingham
B5 4UA
Telephone: (0121) 625 1300
http://www.ofwat.gov.uk

Financial Ombudsman Serivice
South Quay Plaza
183 Marsh Lane
London E14 9SR
Tel: 0845 080 1800
Website: http://www.financial-ombudsman.org.uk

Financial Services Authority
25 The North Colonnade
Canary Wharf
London E14 5HS
Tel: 0845 606 1234
Fax: 020 7676 9713: E-Mail: consumerhelp@fsa.gov.uk
Website: http://www.fsa.gov.uk/consumer

OFCOM
Telephone (Swithcboard): (020) 7981 3000
Fax: 020 7981 3333
Website: http://www.ofcom.org.uk/

National Lottery Commission
101 Wigmore Street
London
W1U 1QU
Telephone: (0845) 712 5596
Website: http://www.natlotcomm.gov.uk
E-Mail: publicaffairs@natlotcomm.gov.uk

Local Authorities Co-Ordinators of Regualtory Services
10 Albert Embankment
London
SE1 7SP
Telephone: (020) 7840 7200
Fax: (020) 7735 9977
Web Site: http://www.lacors.com


Neighbouring Trading Standards departments

Rotherham Metropolitan District Council Trading Standards Service
Housing and Neighbourhood Services
Trading Standards
Reresby House
Bow Bridge Close Rotherham S60 1BY
Telephone: (01709) 823151; Fax (01709) 823143.
Consumer Advice: 08454 040506 Electronic Mail: Rotherham Trading Standards

Barnsley Metropolitan Borough Council
Regulatory Services
PO Box 602
Barnsley S70 9FB
Telephone: (01226) 772468
Electronic Mail: townhall@barnsley.gov.uk
Internet: Regulatory Services

Doncaster Metropolitan Borough Council Trading Standards Service
Directorate of Environment, Health & Housing, Health & Public Relations, Trading Standards Service
The Council House
P.O. Box 257, College Row
Doncaster DN1 1RN
Telephone: (01302) 737529; Fax (01302) 737950
Electronic Mail: Doncaster Trading Standards
Internet: Doncaster Metropolitan Borough Council Trading Standards Service

Sheffield City Council Trading Standards, 2-10 Carbrook Hall Road, Sheffield, South Yorkshire S9 2DB
Telephone: (0114) 2736290   Fax: (0114) 2736248   Electronic Mail: trading.standards@sheffield.gov.uk

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