Fair Trading

Introduction
Information leaflets
Scams and rip offs - how to avoid being a victim
How to deal with doorstep sellers

We check to:

	Ensure correct descriptions of Goods and Services
	Prevent false pricing
	Prevent illegal counterfeiting
	Ensure credit advertising is accurate

There is more information on Fair Trading, in our business and consumer information leaflets

Fair Trading subjects covered include:

• Buying Goods - contracts, statutory rights, unfair terms, Trade Descriptions Act and private sales
• Hiring Goods - Supply of Goods and Services Act and The Consumer Credit Act
• Your rights when buying on credit - types of credit and hire purchase
• Guide to wise shopping at one day sales - answers to questions we are often asked
• Guarantees or warranties - what do they mean
• Shopping on the Internet - top ten tips
• The Price is Right! - advice on the pricing of goods
• Writing a letter of complaint - examples for different problems
• Is the trader right? - answers to questions we are often asked
• Thinking of suing in a County Court? - when every possible option has been tried
• Second-hand cars - consumer rights - advice on one of the most common questions
• Vehicle repairs and servicing - vehicle servicing is covered by the Supply of Goods and Services Act 1982
  
  
  

Scams and Rip Offs

Everyday, businesses and consumers receive unsolicited letters, faxes, emails and text messages. They offer a chance to invest in an exciting new money-making or investment scheme, win in an unexpected prize draw or lottery, or asking for your bank account details.

Though the letters faxes or emails can seem very convincing and professionally produced, in our experience, promotions of this kind, however they are distributed, are a dishonest attempt to trap you into parting with your money. Our advice to any consumers or businesses is to steer well clear of any such schemes.

In our scams pages you can find out more about:

	African Emails - The Advance Fee Fraud
	Prize Draws & Lotteries
	Data Protection Legislation
	"Phishing" - emails made to look like they are from a bank or credit card company
	Internet - domain name registration

How to deal with doorstep sellers

Uninvited or unscrupulous sales people can be very good at persuading you to make to hasty purchases various tactics to get their foot in the door

Our doorstep selling page has Practical Tips on how to deal with unwanted callers

Want to know more?

Visit our consumer or business information pages.

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About us main page

Last updated October 2007

Shropshire County Council Trading Standards Service
Shirehall, Abbey Foregate, Shrewsbury, Shropshire SY2 6ND