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Consumer advice and information in Shropshire is now provided by Consumer Direct West Midlands.
Consumer Direct is a telephone and online consumer advice service, which is supported by local authorities in the West Midlands and by Government. Consumer Direct works in partnership with Local Authority Trading Standards Services offering, clear, practical first level advice and information on a wide range of consumer issues. More complex problems or complaints requiring further investigation or assistance are referred to Trading Standards or other advice services. The Consumer Direct website has advice on lots of consumer issues. Some of which are, advice before you make a purchase, your consumer rights, guarantees, cancelling orders, credit and making a complaint.
If you are a consumer and need advice, here are our contact details. Telephone
Telephone Please telephone 08454 040506 to speak to a Consumer Direct advisor Calls to the Consumer Direct 0845 numbers are charged at no more than four pence per minute from a BT landline. Call charges from other landline providers or mobile phones may vary. Please check the rate with your phone service provider. Our opening hours for Consumer Direct telephone enquiries are: Monday to Friday
8.00 a.m to 6.30 p.m Minicom users can call 08451
28 13 84. Click here to email your enquiry to Consumer Direct When prompted, please remember to send the enquiry to the Consumer Direct West Mids Letter Please write to us at: Trading Standards Visit to our office Our opening hours are: 8.45 am to 5.00
pm Monday to Thursday Our entrance is next to the Crown Court, at Shirehall, Two leaflets about how to find the Shirehall and where to park can be found on Shropshire County Council website. There is also a link to "Shropmap", which is an interactive map, where you can see the location of the Shirehall and other Shropshire County Council offices.
Shropshire County
Council Trading Standards Service |
