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How to Protect Yourself from Scams and Rip Offs

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Introduction

There are dozens of types of scams circulating at any one time. They offer a chance to invest in an exciting new money-making investment scheme, an unexpected win on a prize draw or lottery, or ask for your bank account details. The scams we see are aimed at businesses as well as consumers.

With the increase in popularity of email and text messages, it is now possible to send unsolicited offers to thousands of people quickly and relatively cheaply. If enough offers are sent, even if a tiny fraction of the people reply, then the scammers can make huge sums.

The letters, faxes and emails can seem very convincing and look professionally produced, but in our experience, promotions of this kind, however they are distributed, are a dishonest attempt to trap you into parting with your money. Our advice to any consumers or businesses is to steer well clear of any such schemes.

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How to spot a scam

If you are approached and offered something that seems too good to be true, before you respond, stop and consider:

  • Was the offer unsolicited?
  • How can I have won a competition of lottery that I haven't entered?
  • Did the offer come from overseas?
  • Do I have to respond at once, so as not to "miss out" - what's the rush?
  • Do I have to make a purchase or end money to win a prize?
  • Do I have to ring a premium rate telephone number?
  • Do I have to give my bank or credit card details?
  • Why would my bank ask me to confirm to them, my account details?
  • Do I have to send the money to a PO Box number?
  • Am I asked to keep it confidential?
  • Can I afford to lose the money?

In our experience, if an offer appears too good to be true - then it probably is!

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Examples of scams

We have produced pages on the most common schemes we get enquiries about:

African Emails - The Advance Fee Fraud - an offer is received to transfer non existent funds out of a country, using your bank account.

Prize Draws & Lotteries - you have unexpectedly won a draw, lottery or other exciting prize. Whilst some of this mail is genuine, much of it is a dishonest attempt to trap you into parting with your money.

Data Protection Legislation
- businesses have received demands for money to register for the Data Protection Legislation, giving the impression that they are from an official body.

"Phishing" - emails made to look like they are from a bank or credit card company, asking customers to submit personal details to avoid fraud and the de-activation of their account.

Premium rate Internet Scams (diallers) - bogus diallers are unwittingly installed on your PC charging you premium rates.

Domain Name Registrations - businesses receive an unsolicited registration letter, email, or phone call from an unknown third party, offering to register a domain name, before a rival gets it.

Pyramid schemes - promise you money in return for the number of people you are able to recruit to pay to join the scheme.

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Rip-Off Tip-Off

Ripofftipoff.net is a website jointly developed by Trading Standards and the Department of Trade and Industry (DTI). It designed to let you tell us about traders who you think are 'Ripping Off ' the UK public. Tip offs can be made anonymously and your information could help us to stop someone else being "ripped off" visit ripofftipoff.net

There are details of current "cons", including:

  • Bogus competitions
  • Charity collection cons
  • Cowboy builders
  • 'FREE' damp proof surveys
  • Loan sharks
  • Mock-auctions or 'One day sales'

visit ripofftipoff.net

Visit the Rip-Off Tip-Off website

 

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How to deal with doorstep selling

Though by no means all doorstep callers are trying to sell scams, we have prepared some advice on how to deal with doorstep sellers. Uninvited sales people are not always welcome callers and can be intimidating to people who live alone. They are often trained to persuade you to buy their products and can use various tactics to get their foot in the door:

We have produced a notice that you can stick on your door, telling doorstep sellers not to call. Please contact us if you would like a notice sent to you.

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Contacts and Leaflets

If you think you have been a victim of a scam, or have spotted a scheme that might be dubious, please contact us to let us know.

The Office of Fair Trading has some good information on scams.
You can also download their leaflet How to recognise a scam (411 kb) (Estimated download time: 2 min @ 56k modem)
To view this file you will require Adobe Acrobat Reader, which is free for download from the Adobe website.

You can use the "Rip Off Tip Off" website, where you can find more useful information on the latest scams.

More information on scams can be found on the Consumer Direct

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How to stop unwanted sales telephone calls, faxes or mail

We have produce some advice on how you can reduce unwanted telephone calls, faxes or mail for sales marketing companies. Registering is free and can be done online.

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Last updated October 2007

Shropshire County Council Trading Standards Service
Shirehall, Abbey Foregate, Shrewsbury, Shropshire SY2 6ND