This web site provides information and advice 24 hours a day to help consumers solve their own problems. If you cannot find the answer to your query on this site you can get advice by calling 023 80834455.

• Safety warnings
• Guidance notes and leaflets
• Office of Fair Trading
• Other useful contacts
• Southampton Fair Trade Scheme
• Our Consumer Advice Team
• A-Z of Scams

From this page you go to our self-help advice sheets. If you are a Southampton trader or resident, we can send you leaflets including those produced by other organisations such as: the Office of Fair Trading, Department of Trade and Industry and the Ministry of Agriculture, Fisheries and Food.

It is also possible to search the notes and leaflets for a relevant word or words. Check latest news for updates.

Guidance notes and leaflets

Either go to listing

• Our self-help advice sheets
• Guidance notes and leaflets you can order from us

Or search the advice sheets and leaflet titles

This search will return all pages which match any of your selected words. Searching for 'food health' will find pages which include the words 'food' OR 'health' but will not find part words, for example, a page containing the word 'heal'. The search is not case sensitive.

Southampton City Council, Trading Standards Service, Civic Centre, Southampton, SO14 7LY
Consumer Direct: 08454 040506  Business Advice/Buy With Confidence/Protecting the Vulnerable 02380 833999  Fax: (023) 8083 2656
Internet World Wide Web http://www.tradingstandards.gov.uk/southampton/
Electronic Mail: trading.standards@southampton.gov.uk