Our Commitment To Quality
 

TS Highlights 08-09

Consumer Education

47 talks displays presentations including St. Marys Community Fair, Weston Court Fun day,  Two  performances of Trickster for a combined audience of 150, liaising with DWP, Older Persons and Disability forum and Sheltered Accommodation managers to reduce scams on the vulnerable

Business Advice

Forging links with Business Link inc Work for you event making sure small businesses get advice on complying with the law

Estate Agents Seminar

All Off Licence applications sent training pack re underage sales.

Buy with Confidence New member presentations 8 new businesses.

4 articles in Business View

National/Regional Involvement

Member and Secretary of National Ports Panel for Imported Animal Feed

Members of BERR working group on new EC regulation on Market Surveillance.

Chair of TSSE Fair Trading Focus Group

Consulted by BSI Technical Committee on tents following our involvement in a possible suffocation

Consumer  Advice

£60.000 recovered for vulnerable older person from double glazing company  due to intervention by officer.

2000 requests for advice from Consumers either direct or via Consumer Direct Call Centre showing a year on year increase.

Enforcement

1300 Visits to businesses resulting in 850 pieces of advice 17 warning letters 4 weighing machines rejected 34 major non compliances, seizure and destruction of a container load of unsafe goods. 160 test purchases for age restricted goods 12% Failure rate the lowest ever.

25 Simple Cautions for sale of Cigarettes, Alcohol, Understrength spirits counterfeit bags and jewellery and excess colours in food

Funding from DOH re Tobacco test purchasing £2500 income.

Undertaking weekly sampling at the docks of imported Soya products for animal feed following emergency control order being introduced after contamination with melamine discovered.

Copyright © Southampton City Council Trading Standards Service 2001