| Operational Activity
The work of the section is categorised by four key areas
of activity, namely Fair Trading, Safety, Metrology
and Consumer Advice & Education
How We Do It
Visits are made to trade premises including manufacturers,
importers and retailers on a regular basis. What you
can expect when one of our officers
visits you.
During the course of these visits, which are generally
unannounced, the opportunity is taken to check on the
wide range of consumer protection/trading standards
legislation.
We ensure that weighing and measuring equipment is
accurate, prices are correctly displayed, goods are
correctly marked and goods and services are accurately
described. We also test goods and services for quality,
quantity and safety.
We are also committed to helping businesses based
in South Tyneside understand and comply with the law
and are keen supporters of the home
authority principle. An extensive range of guidance
leaflets is available to traders free of charge.
Visits are also made as a result of information received
via our consumer advice service. This is important in
helping to identify problem areas of trade, trends or
new malpractices as they develop.
If you require specific advice on any of these issues,
you can contact us
directly for free advice or to give us information.
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